Settings and activity

483 results found

1. Number of calls forwarded KPI in Analytics

   6 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 9, 2026

2. Admin Portal alert if a phone is offline

   21 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Feb 6, 2026

3. Transferred calls ring back to original person if the person the call was transferred to can't/doesn't answer

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 30, 2026

4. RE: Customize Call recording reminder emails

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 26, 2026

5. Call Queue: Simultaneous | Add more than 50 members

   69 votes

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   Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 23, 2026

6. ROLES: SELECTIVE CALL LOGS / RECORDINGS ACCESS

   27 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 22, 2026

7. Being able to receive calls from multiple Ring Central accounts at the same time, without toggling accounts.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 20, 2026

8. Global Address Book

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 12, 2026

9. It would be a great option if AI can be used to pick up phone calls not automatically, but only after 3 phone rings and no answer.

   10 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jan 9, 2026

10. Allow a Call Queue to disable voicemail

    56 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 6, 2026

11. Ring Settings in Call Queue

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 6, 2026

12. Configurable call queue Ring Settings per call queue member

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 6, 2026

13. Enable the option to not allow users to change their "Member Status."

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 6, 2026

14. Phone Books to allow import of contacts

    14 votes

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    Future Consideration  ·  1 comment  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 5, 2026

15. Allow duplicate contacts during upload

    9 votes

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    1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 5, 2026

16. Show the original inbound display information in call queue overflow

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 2, 2026

17. Super Admin should have total control

    10 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jan 1, 2026

18. Option for Second missed call delivery to originating Ring group Voicemail

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Dec 16, 2025

19. Call Masking for credit card transactions need to be available for mvp plans.

    40 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Dec 5, 2025

20. Call Masking for credit card transactions be available for MVP plans

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Dec 5, 2025