Settings and activity

483 results found

1. Greeting update on the message only extension before voicemail greeting

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 8, 2025

2. Add account wide hold music option

   20 votes

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   4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 8, 2025

3. Custom Hold Music on users end

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 8, 2025

4. Reporting Capability on IVR Menu for key presses

   93 votes

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   Planned  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 29, 2025

5. Analytics report for IVR key presses

   108 votes

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   Future Consideration  ·  6 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 29, 2025

6. Improve AI Receptionist Transfer by Name Functionality

   3 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Margarette shared this idea  ·  Sep 25, 2025

7. Include the voicemail greeting to automatic call recording or the voicemail left

   7 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 11, 2025

8. call log data retention

   40 votes

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   9 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 3, 2025

9. Apply Key Template for limited extension

   6 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Aug 27, 2025

10. Presence on Limited Extension

    28 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 27, 2025

11. Limit registration is registering with corporate email

    3 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 27, 2025

12. Add function to claim a domain to prevent account sign-up

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 27, 2025

13. Lock down domains associated with our Company & Reporting on it

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 27, 2025

14. Restrict Email Updates to Authorized Domains in User Profile

    13 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 27, 2025

15. Enable One-Touch Call Answering for Plantronics CS540 Headset on All Poly Desk Phones

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Margarette shared this idea  ·  Aug 26, 2025

16. Analytics that allows admin to audit user's endpoint device.

    8 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 26, 2025

17. Enable Bluetooth by Default on Poly E Series

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 25, 2025

18. Call Control functionality on more headset models.

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 25, 2025

19. Improved Bluetooth headset compatibility

    10 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 25, 2025

20. International SMS

    50 votes

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    Planned  ·  7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Aug 25, 2025