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← RingCentral Ideas

Settings and activity

8 results found

  1. Allowing warm transfers from Ring Central desktop to the Contact Center

    9 votes

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    New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Admin →
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    Timothy supported this idea  · 

  2. Disabling App Messaging for Certain Users

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Timothy supported this idea  · 

  3. add an "N/A" (Not Applicable) option in Ringsense, when AI grades a calls

    7 votes

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    New  ·  0 comments  ·  RingCX » AI quality management  ·  Admin →
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    Timothy supported this idea  · 

  4. RingCentral University

    6 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Admin →
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    Timothy shared this idea  · 

  5. substitute caller id

    1 vote

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Timothy shared this idea  · 

  6. Two-way Call Recording Announcement

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  7. RingEX License re-allocation

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Timothy supported this idea  · 

  8. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

    23 votes

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    Under Review  ·  5 comments  ·  RingCX » Other  ·  Admin →
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    Timothy supported this idea  ·