Settings and activity
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4 votes
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1 voteNew · 0 comments · AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert) · Admin →Fatima
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3 votesFatima
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1 vote
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1 voteFatima
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1 voteFatima
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1 voteFatima
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22 votesFatima
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An error occurred while saving the comment Fatima
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The meeting transcript becomes unavailable after 2 hours and cannot be accessed once the meeting ends. The transcript duration limit should be extended beyond 2 hours.
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1 voteFatima
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6 votesFatima
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7 votesFatima
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3 votesFatima
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8 votesFatima
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39 votes
An error occurred while saving the comment Fatima
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This concerns a licensed medical practice providing ketamine-assisted therapy. They are unable to use the word “ketamine” in messages without it being blocked, which is significantly impacting their ability to communicate with patients and operate their business.
Fatima
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Inbound SMS logs are important for legacy customers because they provide complete visibility into their messaging activity. Without them, administrators can see outgoing messages but not incoming ones, making it harder to troubleshoot issues, verify communications, and maintain consistent reporting. Keeping inbound logs available also helps preserve the experience and workflows legacy customers already rely on.