← RingCentral Ideas

Settings and activity

13 results found

  1. SMS CNAM

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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    Hannah supported this idea  · 

  2. Map or Mimic area code of the receipt

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Hannah supported this idea  · 

  3. Report in Admin portal that shows usage exclusively in SMS and toll-free minutes bundles

    5 votes
    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah supported this idea  · 

  4. Add external contacts without completing the template

    1 vote
    New  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Hannah shared this idea  · 

  5. Rejecting Call Queues, send to VM

    109 votes
    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Hannah commented  · 

    The customer requests the ability to reject/ignore the call from the call queue. Occasionally, the customer needs to reject a call whenever he is busy, but he can't reject the call and after a few minutes the same call will still ring his phone.

    Hannah supported this idea  · 

  6. SMS Monitoring

    38 votes
    8 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Hannah supported this idea  · 

  7. Call pickup where non Call Queue members can pick up call without using overflow

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah supported this idea  · 

  8. Reporting on SMS Usage

    7 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Hannah supported this idea  · 

  9. email notification for incoming calls & outgoing calls & miss calls

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah supported this idea  · 

  10. View Caller ID and Talk Time on Live Reports

    6 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Hannah supported this idea  · 

  11. Enable SMS for UK numbers

    98 votes
    Future Consideration  ·  34 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Hannah supported this idea  · 

  12. Call Queue members visibility to calls in queue

    33 votes
    8 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah supported this idea  · 

  13. Access to everyone's voicemails by clicking on there extension without a password as Super admin!

    76 votes
    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Hannah supported this idea  ·