Settings and activity

37 results found

1. @mention team inside another team

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 19, 2026

2. Customize data retention

   73 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 19, 2026

3. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 19, 2026

4. Descrepancy

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 18, 2026

5. Ability to permanently disable or dismiss the SMS compliance "Opt-out" pop-up reminder

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 18, 2026

6. Fax forwarding from ring central to external app or number

   35 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 17, 2026

7. Poly CCX 400 and CCX 700: Digit Map Timeout

   9 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 12, 2026

8. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

   15 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 10, 2026

9. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jun 5, 2026

10. Presence Keys to function as selectable outbound line identities rather than direct dial targets.

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 4, 2026

11. Need Ability To Monitor calls picked up from Park location

    5 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 3, 2026

12. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  May 27, 2026

13. Improve SMS Shared Inbox Visibility Across Assigned Users

    22 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  May 14, 2026

14. Block Inbound calls from PSTN for certain phones

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  May 13, 2026

15. Option to delete sms log report

    6 votes

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    0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  May 8, 2026

16. Increase Data Retention of Analytics

    114 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

    
    

    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

    
    

    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Adam supported this idea  ·  Apr 27, 2026

17. AI Receptionist’s Transfer by Context feature where, when a caller uses a trigger phrase (for example, “Loan Officer”), the AI Receptionist

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Apr 2, 2026

18. Ability to see the weighted mean on Real Time Dashboards

    15 votes

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    New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Mar 20, 2026

19. Bulk import of phone numbers for the CallerID

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Mar 20, 2026

20. Bypass AI Receptionist Greeting

    13 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Feb 26, 2026