Settings and activity

56 results found

1. Unified status in Presence sync between MS Teams Embedded App and RC App

   57 votes

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   11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 29, 2026

2. Enable Callback KPI in the Business Analytics

   9 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 27, 2026

3. Access to call transcript history for all users

   26 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 27, 2026

4. Block incoming calls from U.S. phone numbers to Canada

   19 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 24, 2026

5. The ability to generate a report showing the number of pages for faxes sent and received per month across all accounts

   17 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 23, 2026

6. Retrieve call recording for the past 12 months

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 15, 2026

7. Call Logs with unique Call ID and Number for Call Queue sequence

   17 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 15, 2026

8. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

   15 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 15, 2026

9. Allow Call Queue Voicemail Selection

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jul 14, 2026

10. Barge, Whisper, and Listen-In in RingEx for Hubspot

    15 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 7, 2026

11. Disable Dial by Extension

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 7, 2026

12. Billing Contact info to send notifications to multiple email addresses

    5 votes

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    1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 29, 2026

13. Option to disable outbound calls

    41 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 29, 2026

14. New Skill Request: Send Emails

    16 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 29, 2026

15. Per-User Customization for AI Note-Taking Announcements

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 26, 2026

16. Pause/Mute Recording Option for Internal Calls

    35 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 25, 2026

17. Ability to send fax trough the recipients email instead of their fax number.

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 25, 2026

18. Custom Rule for Email Notification

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 23, 2026

19. Edit and Change dialing timeout on polycom phones.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 22, 2026

20. @mention team inside another team

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 19, 2026