Settings and activity

35 results found

1. Conference call option on the app if the Deskphone and RIngCentral app is linked

   3 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Automatically fill up message template with information

   2 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Routing shared this idea  ·  Jan 13, 2025

3. Enable AI transcription on Desk phone

   289 votes

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   Planned  ·  82 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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4. AI live transcription

   13 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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5. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

   20 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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6. Option to file carrier ticket for outbound CNAM complaints

   36 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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7. Increase Retention Period for Sent Faxes

   157 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Hide "All Employees" Team

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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9. Firmware Update Polycom VVX 601 6.4.4

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Routing shared this idea  ·  Sep 4, 2024

10. Enable syncing of contact/address book across all users

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    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

11. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Track inbound and outbound SMS of users in a report.

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Routing shared this idea  ·  Jun 26, 2024

13. Admin have ability to monitor all employee chats live

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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14. Analytics reports for specific time frame like between 6am to 6pm EST

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Export Company Contacts

    19 votes

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    4 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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