Settings and activity

13 results found

1. Enable AI transcription on Desk phone

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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2. AI live transcription

   8 votes

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Delete…  ·  Admin →
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3. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

   15 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Option to file carrier ticket for outbound CNAM complaints

   20 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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5. Increase Retention Period for Sent Faxes

   62 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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6. Hide "All Employees" Team

   13 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Firmware Update Polycom VVX 601 6.4.4

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Routing shared this idea  ·  Sep 4, 2024

8. Enable syncing of contact/address book across all users

   119 votes

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   27 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

9. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

   10 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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10. Track inbound and outbound SMS of users in a report.

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Routing shared this idea  ·  Jun 26, 2024

11. Admin have ability to monitor all employee chats live

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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12. Analytics reports for specific time frame like between 6am to 6pm EST

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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13. Export Company Contacts

    16 votes

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    4 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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