Settings and activity

31 results found

1. Spoof Prevention / Prevent RingCentral numbers from being Spoofed by Fraudulent Services

   130 votes

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   Planned  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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2. Email notification for Failed inbound fax

   4 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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3. International Calling Blocked by RC

   13 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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4. Enable SIP Trunking Support for Third-Party AI Platforms Like ElevenLabs

   10 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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5. AI Notes for Multiple Picked Up Calls, Parked Calls, and Conference Calls

   15 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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6. Assign custom company common fax cover sheet

   13 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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7. Show DND status on Desk phone for colleagues to know.

   61 votes

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   Future Consideration  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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8. Request to Disable "Press Decline to Send to Voicemail" Prompt in RingCentral App

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Routing shared this idea  ·  Jul 14, 2025

9. Ability to Hide Main Company Number

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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10. Assign 2 desk phones with 1 line

    39 votes

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    New  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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11. Ability to set desk phone admin password through admin portal.

    42 votes

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    New  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Historical Reporting handle count for digital channels in RingCX

    5 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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13. Unexpected Call Drop: Entire 3-Way Conference Ends When Agent Disconnects in RingCX

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    36 votes

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    Under Review  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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14. SMS CNAM

    27 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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15. Increase fax quality/resolution

    26 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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16. customize DTMF

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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17. Conference call option on the app if the Deskphone and RIngCentral app is linked

    3 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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18. Automatically fill up message template with information

    2 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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    Routing shared this idea  ·  Jan 13, 2025

19. Enable AI transcription on Desk phone

    258 votes

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    Planned  ·  71 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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20. AI live transcription

    13 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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