← RingCentral Ideas

Settings and activity

23 results found

  1. Ability to Hide Main Company Number

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  2. Assign 2 desk phones with 1 line

    26 votes
    New  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  3. Ability to set desk phone admin password through admin portal.

    37 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  4. Historical Reporting handle count for digital channels in RingCX

    5 votes
    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  5. Unexpected Call Drop: Entire 3-Way Conference Ends When Agent Disconnects in RingCX

    29 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

  6. SMS CNAM

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  7. Increase fax quality/resolution

    25 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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  8. customize DTMF

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  9. Conference call option on the app if the Deskphone and RIngCentral app is linked

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  10. Automatically fill up message template with information

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Routing shared this idea  · 

  11. Enable AI transcription on Desk phone

    156 votes
    Planned  ·  48 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. AI live transcription

    12 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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  13. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  14. Option to file carrier ticket for outbound CNAM complaints

    28 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  15. Increase Retention Period for Sent Faxes

    91 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  16. Hide "All Employees" Team

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  17. Firmware Update Polycom VVX 601 6.4.4

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Routing shared this idea  · 

  18. Enable syncing of contact/address book across all users

    126 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  19. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

    11 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  20. Track inbound and outbound SMS of users in a report.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Routing shared this idea  · 
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