← RingCentral Ideas

Settings and activity

23 results found

  1. Ability to Hide Main Company Number

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  2. Assign 2 desk phones with 1 line

    28 votes
    New  ·  5 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  3. Ability to set desk phone admin password through admin portal.

    37 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  4. Historical Reporting handle count for digital channels in RingCX

    5 votes
    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  5. Unexpected Call Drop: Entire 3-Way Conference Ends When Agent Disconnects in RingCX

    29 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

  6. SMS CNAM

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  7. Increase fax quality/resolution

    25 votes
    Future Consideration  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  8. customize DTMF

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  9. Conference call option on the app if the Deskphone and RIngCentral app is linked

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  10. Automatically fill up message template with information

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
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    Routing shared this idea  · 

  11. Enable AI transcription on Desk phone

    165 votes
    Planned  ·  50 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. AI live transcription

    12 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?

  13. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  14. Option to file carrier ticket for outbound CNAM complaints

    30 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  15. Increase Retention Period for Sent Faxes

    94 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  16. Hide "All Employees" Team

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  17. Firmware Update Polycom VVX 601 6.4.4

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Routing shared this idea  · 

  18. Enable syncing of contact/address book across all users

    126 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
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  19. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

    11 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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  20. Track inbound and outbound SMS of users in a report.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Routing shared this idea  · 
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