← RingCentral Ideas

Settings and activity

22 results found

  1. Assign 2 desk phones with 1 line

    23 votes
    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  2. Ability to set desk phone admin password through admin portal.

    33 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  3. Historical Reporting handle count for digital channels in RingCX

    5 votes
    Future Consideration  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?

  4. Unexpected Call Drop: Entire 3-Way Conference Ends When Agent Disconnects in RingCX

    25 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?

  5. SMS CNAM

    18 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  6. Increase fax quality/resolution

    21 votes
    Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  7. customize DTMF

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  8. Conference call option on the app if the Deskphone and RIngCentral app is linked

    3 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  9. Automatically fill up message template with information

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Routing shared this idea  · 

  10. Enable AI transcription on Desk phone

    127 votes
    Planned  ·  35 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  11. AI live transcription

    12 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?

  12. Add extra option to send to extension or voicemail When members are available, but no members answer, or all members are busy or unavailable

    17 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  13. Option to file carrier ticket for outbound CNAM complaints

    25 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?

  14. Increase Retention Period for Sent Faxes

    84 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  15. Hide "All Employees" Team

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  16. Firmware Update Polycom VVX 601 6.4.4

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Routing shared this idea  · 

  17. Enable syncing of contact/address book across all users

    124 votes
    28 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?

  18. Ability for Super Admin to remove or hide Fax, Video, Messages and Text feature for standard users

    11 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
    How important is this to you?

  19. Track inbound and outbound SMS of users in a report.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Routing shared this idea  · 

  20. Admin have ability to monitor all employee chats live

    8 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
    How important is this to you?
← Previous 1