Settings and activity

67 results found

1. Incoming calls should play a ringtone when the Poly desk phone is on an active call

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lorma shared this idea  ·  May 8, 2025

2. When receiving multiple calls on desk phone, have it ring/beep with audio

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  May 8, 2025

3. Retrieved data for a deleted user extension

   38 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  May 6, 2025

4. Allow remote control using app.ringcentral.com and mobile apps

   15 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Apr 24, 2025

5. Schedule meeting using "Meeting Info"

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Apr 24, 2025

6. iPad Screen Sharing in Meetings. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad s...

   7 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Apr 22, 2025

7. disable incoming call ringing on desktop app, but allow only on mobile app

   9 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Feb 26, 2025

8. Ability for administrator to remove "Generate notes for all calls" function

   33 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Feb 5, 2025

9. call park recording

   17 votes

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   1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Lorma supported this idea  ·  Nov 20, 2024

10. Email-to-fax contact name should be the same with the RingCentral app

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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    Lorma shared this idea  ·  Nov 19, 2024

11. Delete All option for Voicemail

    16 votes

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    2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Sep 30, 2024

12. Parked calls should be routed back to Park Group

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Sep 24, 2024

13. Performance report align with user call logs

    99 votes

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    11 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance reports are old legacy reports, which will pave way to business analytics. In business analytics, we have call records, and we will see if we can align call records with call logs.

    Lorma supported this idea  ·  Sep 12, 2024

14. automatic call recording announcement per extensions or queue

    24 votes

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    3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Sep 4, 2024

15. call log data retention

    34 votes

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    9 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Sep 3, 2024

16. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    161 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Sep 2, 2024

17. Automatic Live Transcription for live call recording

    28 votes

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    3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Aug 14, 2024

18. ADD OPTION TO SCHEDULE A CONFERENCE CALL ON RC APP

    18 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Aug 12, 2024

19. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 26, 2024

20. Allow to switch to the old interface

    15 votes

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    6 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lorma supported this idea  ·  Jul 25, 2024