Settings and activity

12 results found

1. Option to disable the beep before a page

   38 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Nov 5, 2025

2. Disable "AI is taking notes" when on call

   163 votes

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   37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

   
   

   While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

   
   

   Thank you!

   Michael supported this idea  ·  Dec 18, 2024

3. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

   52 votes

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   New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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4. Permanently minimize the AI Notes and Transcript box

   85 votes

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   20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

   Michael supported this idea  ·  Dec 18, 2024

5. Capability of copying the user's presence list to be applied to other user's in the account without using the 'Apply Key Template'.

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Oct 4, 2024

6. Add an option to turn off auto answer when connected to Bluetooth

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Jun 5, 2024

7. Feature to turn off auto answer when connected to Bluetooth

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Jun 5, 2024

8. Apply key template without overriding presence keys

   8 votes

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   3 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Michael shared this idea  ·  May 8, 2024

9. Allow admin management of virtual background feature for meetings

   36 votes

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   Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Michael supported this idea  ·  Apr 26, 2024

10. Dial Zero to reach operator from user extension

    23 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Apr 26, 2024

11. Speed dial in admin panel does not accept "," and "#" keys. This is needed for one touch dialing.

    4 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Michael shared this idea  ·  Apr 26, 2024

12. Ability to change the Conference dial in number to Tollfree number/ local number

    11 votes

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    1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Michael supported this idea  ·  Apr 26, 2024