← RingCentral Ideas

Settings and activity

11 results found

  1. Disable "AI is taking notes" when on call

    141 votes
    36 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.


    While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.


    Thank you!

    Michael supported this idea  · 

  2. Admin control on AI notes - disable or enable automatic AI notes in Admin portal or Templates

    41 votes
    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  3. Permanently minimize the AI Notes and Transcript box

    78 votes
    20 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

    Michael supported this idea  · 

  4. Capability of copying the user's presence list to be applied to other user's in the account without using the 'Apply Key Template'.

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael supported this idea  · 

  5. Add an option to turn off auto answer when connected to Bluetooth

    20 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Michael supported this idea  · 

  6. Feature to turn off auto answer when connected to Bluetooth

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Admin →
    How important is this to you?
    Michael supported this idea  · 

  7. Apply key template without overriding presence keys

    6 votes
    3 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Michael shared this idea  · 

  8. Allow admin management of virtual background feature for meetings

    36 votes
    Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Michael supported this idea  · 

  9. Dial Zero to reach operator from user extension

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Michael supported this idea  · 

  10. Speed dial in admin panel does not accept "," and "#" keys. This is needed for one touch dialing.

    4 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Michael shared this idea  · 

  11. Ability to change the Conference dial in number to Tollfree number/ local number

    9 votes
    1 comment  ·  Events & Video » Webinar  ·  Admin →
    How important is this to you?
    Michael supported this idea  ·