Settings and activity

77 results found

1. AI Notes user access

   17 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Charllote supported this idea  ·  Feb 26, 2026

2. Bypass AI Receptionist Greeting

   16 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 26, 2026

3. Option in Admin portal to sort Outgoing Fax from Busy, Sent and Unknown

   8 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 25, 2026

4. connect the intercom Grandstream to RingCentral

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 19, 2026

5. Hold time visibility for other agents

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 12, 2026

6. BLOCK CONTACT

   14 votes

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   New  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 11, 2026

7. RingCentral App: Can features be customized?

   16 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 10, 2026

8. adjust or change the length of the incoming digital chat audio

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 2, 2026

9. Control how fast text message sent out

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Charllote shared this idea  ·  Jan 20, 2026

10. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

    27 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Jan 15, 2026

11. option to fill this fields when importing new user EXT's

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Jan 14, 2026

12. Remove some of the navigation items from the Ring Central for Salesforce Page

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Jan 13, 2026

13. Feature that alerts if someone has been available for long

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Dec 11, 2025

14. Blocked numbers in the main super admin should not be blocked for other users.

    3 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Apr 1, 2025

15. Get full data of an account in a zip file

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Jan 8, 2025

16. Do not show the name of the user who answered a call from the queue

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Oct 15, 2024

17. Translate abbreviations in voicemail to text as abbreviations only

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Oct 15, 2024