Settings and activity

24 results found

1. Consolidate multiple user accounts or phone numbers into a single SIP connection

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Charllote supported this idea  ·  Mar 24, 2026

2. Support for group SMS

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Mar 23, 2026

3. Support the new Yealink WH64 DECT Headset series as listed recommended headsets for RingCentral application

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Mar 19, 2026

4. Allow SMS in AI Receptionist to Be Sent from Extensions Other Than the Super Admin

   17 votes

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   New  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Mar 13, 2026

5. Customize Cisco deskphone's key lay out

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charllote shared this idea  ·  Mar 13, 2026

6. Support Customizing soft keys on Cisco Phones

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Mar 13, 2026

7. Documentation for Call Disposition / Call Result field values in RingCentral for Salesforce

   6 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Mar 11, 2026

8. AI Notes user access

   15 votes

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   New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 26, 2026

9. Bypass AI Receptionist Greeting

   10 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Charllote supported this idea  ·  Feb 26, 2026

10. Option in Admin portal to sort Outgoing Fax from Busy, Sent and Unknown

    8 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 25, 2026

11. connect the intercom Grandstream to RingCentral

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 19, 2026

12. Hold time visibility for other agents

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 12, 2026

13. BLOCK CONTACT

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 11, 2026

14. RingCentral App: Can features be customized?

    13 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 10, 2026

15. adjust or change the length of the incoming digital chat audio

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Feb 2, 2026

16. Control how fast text message sent out

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Jan 20, 2026

17. Allow "Call Queue" numbers to be enforced in Caller ID Restriction settings

    20 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charllote supported this idea  ·  Jan 15, 2026

18. option to fill this fields when importing new user EXT's

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Jan 14, 2026

19. Remove some of the navigation items from the Ring Central for Salesforce Page

    2 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Jan 13, 2026

20. Feature that alerts if someone has been available for long

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Alerts  ·  Delete…  ·  Admin →
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    Charllote shared this idea  ·  Dec 11, 2025