Settings and activity

38 results found

1. Desktop and mobile apps ring should be able to ring in the middle of ring order, that will help a lot with handling calls

   7 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ryan supported this idea  ·  Mar 17, 2025

2. Update your cell phone carrier companies for sms notifications

   10 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 12, 2025

3. Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com

   15 votes

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   New  ·  2 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 12, 2025

4. Dedicated phone number or menu option for CX partner support

   8 votes

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   Under Review  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 12, 2025

5. Quick toggle for deskphone pairing

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   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Mar 12, 2025

6. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

   38 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Feb 20, 2025

7. Ability to Disable Changing of Caller ID from RingCentral App

   11 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Feb 20, 2025

8. Ability to search within a conversation history.

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Feb 20, 2025

9. Deny call transfer to extension that are dialed incorrectly

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Ryan supported this idea  ·  Feb 20, 2025

10. Deskphone pairing play voicemail

    26 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Feb 20, 2025

11. Email correspondence within a case should be visible in the support site case information

    15 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Feb 20, 2025

12. Ability to disable pop up on the incoming call using RingCentral app

    91 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 21, 2025

13. Absorb free RingCentral account into company account

    9 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 18, 2025

14. Add external call forwarding option to custom rule at auto-receptionist

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 17, 2025

15. Add schedules to IVR menus

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 17, 2025

16. Message-Only Extension - Admin Activation

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

17. Allow manually entering time for schedules and 24 hour time

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

18. Use ringcentral login credentials to login to ideas.ringcentral.com

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

19. Custom callback prompts

    10 votes

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    Future Consideration  ·  2 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025

20. Firefox to be fully supported for RingCentral App

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ryan supported this idea  ·  Jan 16, 2025