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Absorb free RingCentral account into company account

Sometimes a user has a free RingCentral account with their work email address. There needs to be an option to absorb that free account into their corporate RingCentral system.

Proposed idea would be for RingCentral to send an email with a confirmation link to absorb or merge the free RC account into the corporate RC account.

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Justin shared this idea  ·   ·  Report…  ·  Admin →
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  • Amy commented  ·   ·  Report

    I need to be able to talk with my client via their messaging app. I have a fax account for my company. I need to be able to communicate with my client via their account via their messaging app

  • Randy commented  ·   ·  Report

    Same problem at my site. Resolution requires intervention by RingCentral support. It cannot be done locally.

  • CatchAllVM commented  ·   ·  Report

    this happens all the time and a big pain to have fix with users or when you are uploading users into the portal.