← RingCentral Ideas

Settings and activity

6 results found

  1. Option to disable outbound calls

    21 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    James commented  · 

    This seems like an obvious feature that should be enabled. Some businesses do not want employees to be able to make outbound calls, except 911 of course. Hopefully RC Dev team has something in the works for this, its been almost 2 years since this post.

    James supported this idea  · 

  2. Disable all call forwarding in user extension

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    James commented  · 

    This is a feature that should already be there you would think to disable calling abilities for users. I have a client who is under extreme HIPAA compliance and forwarding calls out to external numbers is not something they want allowed. Would love to see the ability for Super Admins to place tighter restrictions on Standard users when needed, thank you Dev team for looking into this.

    James supported this idea  · 

  3. Call queue groups should also be visible on the HUD

    73 votes
    Future Consideration  ·  4 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  4. Fax Cover Page

    11 votes
    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
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    James shared this idea  · 

  5. Copy Custom Answering Rules to other Sites

    29 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    James commented  · 

    At the very least a way to manually paste dates, this is the biggest time waste in the programming process.

    James supported this idea  · 

  6. Allow Custom Rule templates to be applied at the Site/IVR side.

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    James shared this idea  ·