Allow site manager to trigger afterhours rule for site without granting admin permissions
Allow a site manager to trigger the afterhours rule, without granting admin permission or allowing access to the IVR.This would be especially helpful for early/emergency closure of a site due to weather.
2
votes
Athena Go Live Call No Answer
shared this idea
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James
commented
I agree, this would be huge. Currenlty setting up a Call Queue manager works if a client wants an opening announcement, in the Call Queue greeting. When it comes for after hours and needing to use an announcement only box limits a user and requires SuperAdmin status which they don't want to give. A site manager with options to limit would be a great enhancement.