Settings and activity

55 results found

1. When we provision a user we want them to be in a active state right away

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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Ernest supported this idea  ·  Aug 18, 2026

2. Forward to AI Receptionist from any other extensions

   21 votes

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   Ernest supported this idea  ·  Aug 13, 2026

3. Restart multiple phones at once

   12 votes

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   Ernest supported this idea  ·  Aug 2, 2026

4. Add API and Reporting Indicator for Carrier-Masked / Altered Caller IDs

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   Ernest shared this idea  ·  Jul 26, 2026

5. Add API and Reporting Indicator for Carrier-Masked / Altered Caller IDs

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   Ernest shared this idea  ·  Jul 26, 2026

6. ringcx recordings

   5 votes

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   Ernest supported this idea  ·  Jul 21, 2026

7. 1 to 2 Seconds Audio Delay

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   Ernest supported this idea  ·  Jul 21, 2026

8. Set a designated keypress for repeat menu greeting

   10 votes

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   Ernest supported this idea  ·  Jul 15, 2026

9. Disable the ability of the user to download the call recording

   14 votes

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Ernest supported this idea  ·  Jun 21, 2026

10. Maintain call if caller drops during warm transfer

    5 votes

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    Ernest supported this idea  ·  May 13, 2026

11. Save AI notes and transcript

    4 votes

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    Ernest supported this idea  ·  Apr 28, 2026

12. Enhancement to Disposition Category Hierarchy in RingCX–Salesforce Integration

    2 votes

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    Ernest shared this idea  ·  Apr 16, 2026

13. Support for 000 Emergency Dialing in RingCX Web Agent

    1 vote

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    Ernest shared this idea  ·  Apr 9, 2026

14. Increase of number of rings to 300 seconds

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Ernest supported this idea  ·  Mar 11, 2026

15. Support for RingCX Requeue Shortcuts within Salesforce Service Cloud Voice (SCV) Omni-Channel

    1 vote

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    Ernest shared this idea  ·  Mar 2, 2026

16. Mandatory Queue Selection & Disable Preselected Queues for Agents

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    Ernest shared this idea  ·  Feb 8, 2026

17. Enable TAS Bypass Support for PureCloud Integrations

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    Ernest shared this idea  ·  Jan 26, 2026

18. Block Incoming caller ID

    2 votes

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    Ernest shared this idea  ·  Jan 18, 2026

19. Add Ability to Remotely Configure Park Button / DSS Key for Polycom VVX450 via RingCentral Admin Portal

    2 votes

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    Ernest shared this idea  ·  Dec 2, 2025

20. Add the ability to include and download MAC addresses in the User List report, alongside existing user information.

    8 votes

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    Ernest supported this idea  ·  Dec 2, 2025