← RingCentral Ideas

Settings and activity

17 results found

  1. performance reports

    17 votes
    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  2. Turn off Security Notice from RingCentral

    8 votes
    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  3. Be able to classify in folders the user settings templates

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    FLORIAN shared this idea  · 

  4. I want the ability to ignore calls coming in on a call queue

    58 votes
    Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  5. Position in Queue, Estimated wait time, and Call queue caller call back feature

    215 votes
    Future Consideration  ·  37 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  6. Add recurrence option on Site Call Handling

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    FLORIAN shared this idea  · 

  7. Account-Wide Holiday Settings and/or Holiday Templates

    237 votes
    24 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  8. Closed for Bank Holidays

    9 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  9. Call queue: Need phone not to ring again for 1 min after declining call

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  10. Export Call Queues with all Call Queue details - Reports Feature

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  11. Improve the overall expereince of National and International whitelisting

    58 votes
    6 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  12. Native setting to have call queue overflow with two level in "When maximum waiting time is reached, send caller to" setting

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    FLORIAN shared this idea  · 

  13. Have the availability to disable the "Accept Queue Calls" feature in settings

    19 votes
    3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  14. Turn on and off " Accept Call Queue Calls " using the Desktop App

    6 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  15. add minimum of 3 number of callers allowed in queue

    24 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  16. Call Queue Pick up on Mobile app

    16 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  · 

  17. Ability to turn off call quality survey for agents.

    40 votes
    8 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    FLORIAN supported this idea  ·