Settings and activity

83 results found

1. Customized CNAM for internal calls without changing user details

   7 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Mar 23, 2026

2. Disable Incming SMS Only

   22 votes

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   3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Mar 17, 2026

3. ADD CURRENT ACTIVE CALL LENGHT TIMER IN LIVE REPORTS

   7 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Mar 9, 2026

4. Customer requested that when their fax number is dialed, callers should hear a busy tone instead of the standard fax tone.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Mar 4, 2026

5. Ability to assign dedicated fax number to each number on auto-receptionist

   5 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Mar 4, 2026

6. Allow DTMF/Macro Strings in Presence/BLF Keys

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Feb 27, 2026

7. deskphone pairing - turning off the feature by device/computer.

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Khristoper shared this idea  ·  Feb 27, 2026

8. Template for Trusted Numbers

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Khristoper supported this idea  ·  Feb 26, 2026

9. Hubspot should not show SMS delivered if it's blocked by RingCentral

   5 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Khristoper shared this idea  ·  Feb 25, 2026

10. Filter option for unresponded voicemail and text messages

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 24, 2026

11. Inherit Member "Ring Group" Settings for Call Queue Routing

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 16, 2026

12. Company Contacts Merge to Multiple RC Accounts

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 13, 2026

13. Deskphone pairing with Cordless phone (e.g. Yealink W76P)

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Khristoper commented  ·  Feb 12, 2026  ·  Edit…  ·  Delete…

    Bumping this Feature Request to add new devices that RC supports. For example AX86R Yealink phone.

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    Khristoper supported this idea  ·  Feb 12, 2026

14. Adaptive Multi-Language Transcription

    15 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 12, 2026

15. Super admin able to get an access to all cases created on the account not just the user who created it.

    10 votes

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    2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 9, 2026

16. Desk Phone presence

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 6, 2026

17. RingCentral app for Salesforce option to add "touch point" date field and "open task" button to the softphone pop up

    5 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 6, 2026

18. Consolidated EoL Device Report

    5 votes

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    New  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 5, 2026

19. speech-to-text

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 3, 2026

20. Set another call queue as voicemail recipient

    7 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Khristoper supported this idea  ·  Feb 2, 2026