Settings and activity

53 results found

1. Enable forwarding calls to external numbers to allow voicemail in RingCentral if unanswered.

   21 votes

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   1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 24, 2026

2. Live Reports Enhancement: Real-Time Status Update for Call Queue Members

   26 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 23, 2026

3. Option to filter users in Agent Details widget - Live Reporting

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 16, 2026

4. Ability to receive SMS messaging notification for AT&T phone numbers

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 14, 2026

5. Ability to Retrieve Missing or Deleted Call Transcripts

   5 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 13, 2026

6. Outbound SMS Notification

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 9, 2026

7. Forward Specified caller ID to external number from call group

   15 votes

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   Under Review  ·  2 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 6, 2026

8. Post Video Meeting (RCV) Redirecting Link

   4 votes

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   New  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 3, 2026

9. Prevent transcription of Credit Card numbers

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Riza Balaong supported this idea  ·  Apr 3, 2026

10. Disable the message icon in Ringcentral app

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Apr 2, 2026

11. Ability to disable or hide the workflow builder feature in RingCentral app

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Apr 2, 2026
    Riza Balaong shared this idea  ·  Dec 18, 2025

12. Removing "Workspace" from RC app

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Apr 2, 2026

13. Bulk Call Handling Configuration for DID Number Ranges

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Riza Balaong shared this idea  ·  Apr 2, 2026

14. Per-User Customization for AI Note-Taking Announcements

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Mar 31, 2026

15. Auto-Revert to Default Voicemail After Scheduled "Forward All Calls" Period

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Edit…  ·  Delete…  ·  Admin →
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    Riza Balaong shared this idea  ·  Mar 26, 2026

16. Reporting and Analytics

    8 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Mar 26, 2026

17. Increase Retention Period for Sent Faxes

    155 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Mar 23, 2026

18. Customized CNAM for internal calls without changing user details

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Mar 23, 2026

19. Ability of the Shared line phone number to send and receive SMS

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Mar 2, 2026

20. After Hours Banner

    3 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Riza Balaong supported this idea  ·  Feb 18, 2026