Settings and activity

12 results found

1. To have an option, to stop routing when an extension was dialed.

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Angela commented  ·  Feb 4, 2026  ·  Edit…  ·  Delete…

   It is recommended to implement an additional option that allows users to configure call routing settings for both their User extension and Direct Line.

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2. Email AI Receptionist Call History Summary After Each Call

   33 votes

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   New  ·  4 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Nov 18, 2025

3. Option to add External Number into the Call Queues (Group) as Primary Members

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Oct 29, 2025

4. Include contents of SMS/MMS on the Logs

   151 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jun 20, 2025

5. Please make that we could log in on extension to multiple computer applications

   11 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  Jun 18, 2025

6. Restore Fax after account-related issues

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Edit…  ·  Delete…  ·  Admin →
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   Angela shared this idea  ·  Jun 3, 2025

7. Block spam SMS to main number

   56 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  May 30, 2025

8. Multiple extension will receive the message once they send a text message on the main company number

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Angela supported this idea  ·  May 28, 2025

9. turning off advertisement for AI

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   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Angela shared this idea  ·  May 12, 2025

10. External Shared Contacts Directory available for RingEx Core plan

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    2 comments  ·  Developer Platform, APIs, & Integrations » Accessibility  ·  Delete…  ·  Admin →
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    Angela commented  ·  Apr 28, 2025  ·  Edit…  ·  Delete…

    The customer has also requested to have this feature available in their account.

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11. Auto-receptionist

    3 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Angela shared this idea  ·  Apr 3, 2025

12. New Tab on RC App

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Edit…  ·  Delete…  ·  Admin →
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    Angela shared this idea  ·  Feb 24, 2025