Settings and activity

88 results found

1. Add a Sound When a Call Ends in the Desktop App

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Merinia Ampon supported this idea  ·  Aug 22, 2025

2. Utilize Rc numbers for whats app business

   30 votes

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   13 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  Jul 14, 2025

3. Disable Ringing on Second Handset While First one is on Active Call

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Merinia Ampon shared this idea  ·  Jul 10, 2025

4. Ability to assign user extensions on Key template under Key Layout

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia Ampon shared this idea  ·  Jul 2, 2025

5. Ability to assign users in Key template

   7 votes

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   New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  Jul 2, 2025

6. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

   75 votes

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   New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  Jun 27, 2025

7. Receive call notification from my added account while logged in on a different account

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Merinia Ampon shared this idea  ·  Jun 19, 2025

8. Restore deleted text messages

   81 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  May 29, 2025

9. Multiple extension will receive the message once they send a text message on the main company number

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia Ampon supported this idea  ·  May 28, 2025

10. SMS auto Response

    6 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  May 28, 2025

11. Change to a different extension on RingCentral App

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Edit…  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  May 27, 2025
    Merinia Ampon shared this idea  ·  Apr 18, 2025

12. To be on available status in the queue without logging in to the app/deskphone so we can forward the call to the external number

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  May 16, 2025

13. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  May 12, 2025

14. Recover call recordings for past 90 days

    113 votes

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    Under Review  ·  16 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  May 7, 2025

15. Forward faxes to a external number

    32 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  May 1, 2025

16. Custom ringtone for call queue

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Apr 28, 2025

17. Sync company directory with Desk Phones

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Apr 22, 2025

18. Remove gap on the ring when the call is being forwarded to an external number

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Merinia Ampon shared this idea  ·  Apr 15, 2025

19. SMS Auto-Forwarding

    102 votes

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    Under Review  ·  29 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Apr 8, 2025

20. SMS forwarding settings

    57 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia Ampon supported this idea  ·  Apr 8, 2025