Settings and activity

172 results found

1. AI Notes on Deskphone

   40 votes

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   New  ·  9 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 14, 2026

2. Support for CallRail Whisper Message When Forwarding to RingCentral

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 12, 2026

3. Customize data retention

   77 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 11, 2026

4. Add Call monitoring feature when deskphone pairing is enabled

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 8, 2026

5. Feature Request: Dynamic Call Whisper / Greeting Based on Dialed Number

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 8, 2026

6. Ability to turn off ads or promotional content from the email voicemail notifications or other notifications

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   22 votes

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   New  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 7, 2026

7. Limit the callers to select the IVR keypress options only

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 1, 2026

8. Inbound call that is transferred to a different user should have one call leg call recording using the Admin portal page.

   32 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  May 1, 2026

9. Contact Directory be automatically integrated with RingCentral account's Company directory

   12 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Ly supported this idea  ·  Apr 30, 2026

10. Enable Voicemail Queue and Direct Playback in Salesforce

    7 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 28, 2026

11. Make call queue faxes accessible in the RC app

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 28, 2026

12. Spam Risk Caller ID to be removed

    259 votes

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    Under Review  ·  49 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 28, 2026

13. Support for Receiving Short Code SMS on RingCentral Numbers

    35 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 24, 2026

14. Block all External Incoming Calls

    32 votes

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    New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 21, 2026

15. Disable SMS account wide

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 16, 2026

16. Delete Message as whole on 1-on-1 direct message

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 15, 2026

17. Switch to toggle back to the Old RingCentral App Layout

    62 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 15, 2026

18. RingCentral Video meeting view settings

    6 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 15, 2026

19. Request to Enable Customization of Soft Keys in Idle and Connected States

    10 votes

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    New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 7, 2026

20. CALL LOGS: INTERNATIONAL CALLING VISIBILITY

    16 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Ly supported this idea  ·  Apr 6, 2026