Settings and activity

45 results found

1. Calls from Google Ads

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Nov 6, 2025

2. Resend fax

   2 votes

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Oct 16, 2025

3. Ability to call other carrier via Video call

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Oct 14, 2025

4. A Contact Card or Virtual Business Card that can be sent

   9 votes

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   New  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Oct 13, 2025

5. Chat logs for RingCentral

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Oct 6, 2025

6. Adding Paging to HUD-Deskphone

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Sep 30, 2025

7. Archiver sync option for other extensions unde the Admin Portal

   8 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Sep 11, 2025

8. Fax cover page

   6 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Aug 25, 2025

9. Resize MMS pictures to fit within 1.4mb limits

   37 votes

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   Under Review  ·  19 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Aug 20, 2025

10. 2 extensions on one app, texting included

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Aug 20, 2025

11. Allow customer to receive phone calls on the 2 or more extension they used to login in their mobile app. Allow to show Identifier which line

    4 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Aug 20, 2025

12. Outbound caller ID

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Jun 20, 2025

13. Increase Data Retention of Analytics

    114 votes

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    15 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    Performance Reports is a legacy product and will soon pave way to next gen Business Analytics. So we are not going to add features to performance reports any more.

    
    

    In Business Analytics, there is an option to buy Pro which supports 1/2 or 3 yr of retention.

    
    

    Here are all the details-https://support.ringcentral.com/article-v2/Differences-between-Business-Analytics-Essentials-and-Pro.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Donn supported this idea  ·  Jun 18, 2025

14. Block Annoying Callers from Companies by Name

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Jun 12, 2025

15. Color of profile icon

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Jun 11, 2025

16. After hours - Exemption

    4 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Jun 6, 2025

17. Receive OTP from websites

    233 votes

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    Under Review  ·  51 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  May 26, 2025

18. Ability to restrict chat, video, text messaging and contacts in a specific role and/or user

    20 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Donn commented  ·  May 23, 2025  ·  Edit…  ·  Delete…

    It would be great to have the ability to turn it off for a specific time only as well...

    Save Submitting...

19. Cisco 8851 - Transfer

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  May 21, 2025

20. RC App status

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  May 20, 2025