Settings and activity

45 results found

1. Ability to create an AI receptionist with a dedicated voicemail system

   9 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  May 27, 2026

2. Call waiting tone

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  May 21, 2026

3. Cancelling a requeued call

   45 votes

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   Under Review  ·  7 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Apr 29, 2026

4. Ability to receive SMS messaging notification for AT&T phone numbers

   12 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Apr 14, 2026

5. There should be a video option when invited using "invite by phone" option

   11 votes

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   1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

   Invite by phone — an older feature that called a participant in over PSTN — is being retired due to very limited use, and it's separate from Smart Invite. Smart Invite now lets a host call a coworker directly into a meeting as a full participant who can turn on their camera

   
   

   Donn supported this idea  ·  Apr 14, 2026

6. Need compatible device for an ATA for Phone-to-Radio Bridge

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Apr 10, 2026

7. Sync contacts from desktop app to desk phone

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Apr 7, 2026

8. Request to Enable Customization of Soft Keys in Idle and Connected States

   10 votes

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   New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Apr 7, 2026

9. Documentation for Call Disposition / Call Result field values in RingCentral for Salesforce

   7 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Donn supported this idea  ·  Mar 11, 2026

10. SMS Booster Additional Feature

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Mar 11, 2026

11. Email notification for Failed inbound fax

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Feb 26, 2026

12. AI Notes user access

    16 votes

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    New  ·  3 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Feb 26, 2026

13. Block phone calls by caller ID

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Feb 25, 2026

14. Sync Contacts from RingCentral app to Yealink desk phone

    12 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Feb 11, 2026

15. sending Bulk SMS request

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Jan 30, 2026

16. Incoming call when in Meeting status

    14 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Jan 27, 2026

17. Add "Unknown" or "Other" Call Result Column in Business Analytics Widgets

    6 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Jan 22, 2026

18. Unsent email

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Dec 10, 2025

19. Decline a incoming call with a text message

    43 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Nov 24, 2025

20. All phone numbers are assigned to a single user to manage SMS.

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Donn supported this idea  ·  Nov 18, 2025