Settings and activity

91 results found

1. Provide a way to directly leave voicemails without first calling someone

   32 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney commented  ·  Oct 22, 2025  ·  Edit…  ·  Delete…

   This is a basic feature in several old phone systems called Express Messaging.

   Please make this happen soon!!

   Save Submitting...
   Rodney supported this idea  ·  Oct 22, 2025

2. Settings to automatically keep the keypad on the ringcentral app attached and not pop out.

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 21, 2025

3. Disable dial pad pop out

   29 votes

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   New  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 21, 2025

4. Text Rules

   5 votes

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   2 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

5. Allow the ability to view calls waiting in call queue outside of Contact Center

   3 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

6. call back function in call queues for long waiting callers

   4 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

7. Automatic Name Retention for Numbers Converted to Contact Center

   8 votes

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   0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

8. IVR Transfer for Full Call Queues

   3 votes

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   New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

9. Display Caller ID Name On MAX Agent

   6 votes

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   New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Rodney supported this idea  ·  Oct 20, 2025

10. Admin Portal: "Automatic" or "Manual" desktop app update push for new releases

    9 votes

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    1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

11. Ability to Print Email Chain

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

12. Automatically disconnect the RC App from Max Agent when call ends.

    3 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

13. Add ability to pull call waiting in queue

    22 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

14. Provide an API that reports on how many agents are available within a call queue.

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

15. View DID number campaign attachments from Admin Portal

    6 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

16. Automatic Agent State As "Available" Upon Agent Login to Max

    3 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

17. Ring When Emails and Chats are Transferred

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

18. Add Global Hotkeys

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

19. Create Multiple Call Log Detail Settings

    4 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025

20. display extension

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Rodney supported this idea  ·  Oct 20, 2025