Shared Fax with Designated Inboxes
Shared Fax with Designated Inboxes
This feature would allow businesses to assign multiple users to a single fax number. Faxes received on this number would be routed to individual inboxes within a designated application, ensuring each user sees only the faxes relevant to them.
Here's a breakdown of the functionalities:
Group Management: An administrator can create groups of users and assign a shared fax number to the group.
User Roles: Within a group, users can have different roles. For example, some users might only have view access, while others can view and annotate faxes.
Designated Application: The faxes are delivered to a designated application with a secure login. This application could be a web app, mobile app, or desktop software.
Individual Inboxes: Each user within the group would have their own inbox where they can see only the faxes addressed to them or their group.
Routing Rules: Faxes can be routed based on various criteria, such as sender information, keywords in the fax content, or a predefined routing matrix.
Collaboration Tools: Users can collaborate on faxes within their inboxes. This might involve features like adding annotations, highlighting important sections, or assigning tasks to other users.
Delivery Options: In addition to the application inbox, users can be notified of new faxes via email or SMS.
Benefits:
Improved Workflow: This feature streamlines fax handling by eliminating the need to physically distribute faxes or forward them manually.
Enhanced Security: Each user only sees the faxes they are authorized to view, reducing the risk of unauthorized access to sensitive information.
Increased Efficiency: Collaboration tools within the application can improve communication and expedite decision-making related to faxed documents.
Centralized Management: Administrators can easily manage user access, groups, and routing rules from a central location.
This shared fax concept with designated inboxes would significantly improve fax management for businesses that rely on fax communication but want a more secure and efficient way to handle it.