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22 results found

  1. Ability to port and provision global mobile numbers

    17 votes

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    New  ·  3 comments  ·  International  ·  Admin →
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  2. Currently, RingCentral EU and RingCentral UK primarily offer fixed-line (landline) numbers to their customers. This feature request proposes the expansion of the offerings to include the ability for customers in the EU and UK to acquire and utilize mobile phone numbers directly through the RingCentral platform.

    Proposed Solution:

    RingCentral should develop the infrastructure and partnerships necessary to allow customers in the EU and UK to:
    1. Acquire mobile phone numbers: Through the RingCentral portal, similar to the current process for acquiring fixed-line numbers.
    2. Utilize mobile numbers for outbound and inbound calls: Seamlessly integrate mobile numbers with the existing RingCentral…

    2 votes

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  3. The ability to adjust the call recording prompt and play it once the call is successfully connected. The customer would like an option to set a delay, such as 10 seconds after the caller picks up. They mentioned that callers typically hang up after hearing the call recording prompt before hearing us.

    2 votes

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  4. Customer would like to have the ability to use IVN as outbound caller id when making outbound calls.

    5 votes

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  5. We have purchased an international number (Philippines), and we would like it to be the main company number for our account.

    The ability to also make outgoing calls using the purchased Philippines number.

    2 votes

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  6. Ability to Add/Purchase UAE Local Numbers such as Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah.

    8 votes

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  7. Would it be possible for a number (extension) to redirect calls to different numbers depending on the origin of the call?

    1 vote

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  8. We recommend adding Korean phone numbers to RingCentral to help businesses connect more easily with customers, teams, and partners in South Korea. Having local Korean numbers available means companies can create a local presence, making it easier for people in South Korea to reach them without international dialing costs. This feature would make communication more convenient and accessible, supporting businesses that operate in or with South Korea to build better relationships and improve customer service.

    2 votes

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  9. Customer is trying to Expand their business and would like to create an account with a phone number that is based in China and bring an existing phone number in China going to RingCentral

    1 vote

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  10. Purchase Indian Local numbers.

    Currently, RingCentral only offers Toll-free Indian numbers. It would be great to also have an option to configure India DID ranges to RingCentral platform.

    2 votes

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  11. ability to port in Nigerian number

    2 votes

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  12. Ability to order a phone number without providing a physical address.

    1 vote

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  13. Set International number (Philippines) to call Philippines Phone numbers as Local calls for RingCentral Australia accounts

    2 votes

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  14. current behavior: Outbound call using IVN has limitation for EU that is can only use CLI for the following countries (UK, France, Germany, Ireland, Netherlands, Spain, Switzerland, Sweden, Italy, Portugal, Austria, Belgium)

    Finland IVN (+358) as CLI is currently not included in the list of counties in EU causing the number to error as "no routes found" when making an outbound call.

    Desired behavior: to be able to use Finland IVN as CLI for outbound calls in EU account

    4 votes

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  15. Option to use India TFN for calling/receiving calls. Currently this is only for meetings and conferencing

    2 votes

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  16. As a business owner, I want my team to be able to call any country, any number, any time. I should not have to provide written consent for individual countries, rather, I should be able to elect to enable international dialing as a blanket choice.

    2 votes

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  17. The customer would like to assign an international phone number for their employee based in Saudia Arabia.

    Informed that Saudi Arabia is not part of Supported RingCentral International number.

    Submitted this feature request on behalf of the customer so that they may be able to work with their Saudi Arabia-based employee in the future through RingCentral

    1 vote

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  18. Purchase international india number for a UK account. Currently it's not available to purchase.

    3 votes

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  19. Ability to forward calls when RingCentral Indonesia number is dialed to another local number in Indonesia. Currently, the workaround is to have someone answer the call and then the person who answered the call will be the one to transfer the call.

    1 vote

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  20. Details : Want to have the option to add/order International Toll-Free Numbers on a BT Account

    Current behavior : No option to add/order numbers

    Brand : BT Business

    UID: 2097839064

    1 vote

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