91 results found
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Search functionality to find number in TCR Campaigns
We recently had an issue whre users had to take numbers out of campaigns and add them back in. Sth would like the ability to search for affected numbers to speed up the process
14 votes -
Disable Overall AI Assistant
Few of the customers are requesting to disable overall AI assistant.
11 votes -
Emergency Setup for Outages
Option to have an emergency phone setup for RingCentral outages should be an option for all accounts so that clients can still reach us whenever RingCentral is down on an outage.
10 votes -
Main Number as the texting ID for multiple users
for multiple extensions to use main number as their text id
4 votes -
Option to see user's personal password (super admin access)
I need the employees' personal RingCentral passwords.
2 votes -
Allow Direct Number Assignment to reach the Dial By Name Directory
Hello!
Would it be possible to allow us to assign a direct number to reach the Dial By Name Directory please?
2 votes -
call recording downloading 30 days in one page/sheet
The customer is looking for a way to download the call recordings for 30 days in a single page, rather than downloading one page at a time for each day's recordings.
2 votes -
The ability to report unauthorized use of your number as a Caller ID by external parties outside your company.
The ability to prevent unauthorized use of an active RingCentral number as a caller ID, along with a mechanism to report instances where users receive calls or messages appearing to come from their number when they did not originate them.
2 votes -
Single number and multiple logins
Do we have the capability within RingCentral to facilitate a single login for multiple users? This requirement is for the Operations team. We prefer not to have multiple numbers, as we expect both inbound and outbound calls to be managed through a single number, which will be handled by the available team member.
2 votes -
Turn Off the ability for users to modify their call handling
For All Users and new added user extension, Ability to turn the user access for user call ahndling
2 votes -
Ability to sync mobile/cell phone contacts to Ring Central mobile app
The customer wants to have the capability to sync Mobile phone contacts to Ring Central mobile app contacts.
2 votes -
Ability to use one email to activate multiple user/extension
Ability to use one email to activate multiple user/extension
Is there a way I can use the same email for 2 users
2 votes -
Assign RingCentral License to Extension without phone number
Summary:
Currently, RingCentral requires assigning a phone number to an extension in order to assign a license. This feature request proposes the ability to assign a license to an extension independent of a phone number.
Benefits:
Improved Flexibility: This feature would allow for more flexible license management. Organizations could assign licenses to extensions for users who require features beyond those offered in the base package, even if they don't require a dedicated phone number. For example, a user who needs access to video conferencing capabilities could be assigned a license without needing a separate phone line.
Cost Optimization: Organizations could…9 votes -
Disable free accounts on specific domains
Admins want to block their users from creating a free account using their company email address.
4 votes -
Receive call with code
A feature in which Ring Central number can receive calls with security codes implemented by other carriers
3 votes -
Customer wants to have the option to listen to the voicemail messages on his personal mobile.
Customer wants to have the option to listen to the voicemail messages on his personal mobile and not on the RingCentral application.
1 vote -
Requesting The Option To Force The RingEX App To Use The Number Pad Only On A Keyboard
Hello!
We would like to be able to set an option where everyone is forced to use their numpad to dial within RingEX, please.
Thanks!
1 vote -
Cache On Demand Calls
Please cache calls so that when on-demand call recording is enabled the recording includes the entire call from the start, Webex does this and it is amazing for legal needs.
1 vote -
AI agent should be able to speak slower
AI receptionist should be able to create a setting that he/ she can talk slower
1 vote -
text
the new way to text is not efficient. When in business, you have to follow a thread. The new pop up "blind text" is annoying and time consuming as you have to use the search bar. You simply can no longer put in the number and pull up your thread. What used to be an efficient one step process is now 2 -3. We could pull up text, hit dial to leave a message, and follow up text. Now we have to dial, go back and insert number for text, and then text blind. When working with candidates it may…
1 vote
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