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163 results found

  1. markdown support

    Implement Markdown support within the corporate messenger to enable richer text formatting and improved readability of messages.

    Current Problem:

    Currently, the messenger lacks robust formatting options, limiting users to plain text or basic styling options (if any). This makes it difficult to emphasize important information, structure long messages, and share code snippets effectively. This can lead to miscommunication and reduced readability.

    Proposed Solution:

    Integrate Markdown support into the message composition and display functionalities of the corporate messenger.

    6 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  2. Time widget in chat

    We always chat with collegues from different time zones and raising questions like:
    - "Is it comfortable for you to have a meeting at 7:00PM EST/08:00AM GMT-6/15:00 (your city/country/etc)"

    I would like to have a button in the message window (right to the text format/file attache/emojis/gif/audio-video message).
    On click:
    - Open a window to type or select date-time from timepicker
    - Click "OK"
    - Add something like: {datetime:2025-05-02T12:30:13UTC} in the message
    - Show it for all users in theris timezone

    I see message:
    - "Would you like to meet at 05 May 19:00 EST?" (my timezone)
    Person sees:
    - "Would…

    10 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  3. Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com

    Need to allow Verizon Wireless SMS text notifications from Ring Central admin portal. Any singular users and user groups. All other wireless carriers allow this now, and it currently works. Verizon is not currently working and we need this fixed ASAP.

    13 votes
    New  ·  2 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  4. schedule

    Schedule messages.
    This request already exists in the SMS channel, but it's so important in Team messaging too! Being able to schedule a message to avoid disturbing a teammate during week ends or late at night is a must have.

    5 votes
    New  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?

  5. Sending audio and video recordings using messages in the RingCentral app

    Add this feature for SMS / TXT to non-internal messenger users in our group. I have a lot of external customers I've added as contacts to my RC contact directory that I'd like to do direct video SMS to vs. taking a video and attaching to the SMS text message.

    5 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  6. Update Folder Globally

    The customer wants to avoid posting a message in the wrong group, and they think Folders would help prevent that. From what the customer can tell, it only applies to him when he moves teams to folders. Wants to have a way to set this up globally so it applies to everyone's login.

    3 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  7. ability to have a greeting setup for every day of the week for Voicemail greetings.

    need option to have a separate greeting for each day of the week. Special announcement greeting for each day.

    1 vote
    New  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?

  8. Have a feature where all updates or notifications about the entire account will be sent to a specific email.

    To have a feature where all updates or notifications about the entire RC account will be sent to a specific email not per users email.

    4 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  9. Add Read/Sent Feature for Messaging

    Is it possible to give us a feature wherein we can see the status of messages we sent. whether it is delivered or seen and who sees it when sent to group chatroom? we are using the messages tool to communicate internally to organization members and it is necessary for us to know if the notifications are read or not.

    8 votes
    New  ·  4 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  10. ability to set up 1 recepient for group sms

    customer wanted to have a feature where one of the recipients responded back to group sms only the sender will be able to view it

    3 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  11. Auto add/delete Users in the Group message

    Ability to automatically add/delete the User to a group chat at the time their RC account is created or if deleted they would be removed

    2 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  12. Team Message Archive

    There needs to be a much better solution for downloading teams messages. The only option is in the settings and it will download as a .json. Completely useless format for us. Especially since it does not actually archive images/files that are shared. There also needs to be a better option to download all images & files versus right now, its only one at a time. The current archiver for whatever reason, currently does not archive this and that is a complete oversight. Especially for the financial services industry. And to give 3rd party companies easier integration access to this data…

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  13. Merge 2 Teams /Group Chat in RC App

    Can we merge 2 RingCentral teams to 1?

    I want to merge two different teams or groups into one, is that a possibility.

    5 votes
    New  ·  1 comment  ·  Team Messaging  ·  Admin →
    How important is this to you?

  14. Read Receipts

    It would be nice if you can see that your sent message has been read by the recipient when using messaging - like Teams does.

    6 votes
    New  ·  2 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  15. Add Team messaging to Apps & Resouces - Archiver

    I would like to add team messaging to the Archiver feature in the admin console under Apps & Resources.

    2 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  16. for Glip search - whenever i change the keyword i'm searching for, any filters disappear.

    Allow me to change the keyword I'm searching for without re-inputting all the filters. Currently, when i change the keyword i'm searching for, I have to re-input all filters each time.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  17. For Glip - can you provide ability to schedule messages to go out at a future date/time?

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  18. AI tool for using chats as knowledge base and get answers using prompts

    I think it would be good to have an AI tool in RingCentral App chats for using chats as knowledge base and get answers using prompts instead of searching.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?

  19. Ability to search within a conversation history.

    Although certain messages can be pinned which is useful, it would be more helpful to be able to search by words or numbers throughout the entire conversation history with a person or team messaging group.

    7 votes
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  20. select multiple messages

    mplement the ability for users to select and forward multiple messages simultaneously within the corporate messenger. This will significantly improve user experience and productivity, especially when sharing context or important information from a chat.

    Current Problem:

    Currently, users can only forward messages individually. This process is time-consuming and cumbersome, particularly when needing to forward a series of related messages to another user or group. This leads to frustration and decreased efficiency.

    Proposed Solution:

    Introduce a multi-select functionality that allows users to select multiple messages within a chat and then forward them as a single unit to another chat or contact.

    1 vote
    New  ·  0 comments  ·  Team Messaging  ·  Admin →
    How important is this to you?
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