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  1. We selected the desired cover sheet in the user template. Is there a way to prevent users from using other cover sheets? For example - we want classic to be the only cover sheet option available and prevent ancient from being used.

    7 votes

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  2. When using a custom cover page it should show the recipient fax number.

    5 votes

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  3. To be able to receive email notifications when the email-to-fax feature is turned off when not in use.

    2 votes

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  4. When we send faxes to multiple numbers using a custom cover page, instead of sending the transmission per number, we would like it to accumulate and send the confirmation at once, just like a regular fax when you use one of the existing cover pages.

    2 votes

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  5. we have a shared email account and the business needs users to be be able to send email to fax from this account so we need the email address added to the "email address permitted to send faxes" for each user.

    3 votes

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  6. Customer should have the option to forward RC Fax number to the External fax number for RC Fax account

    2 votes

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  7. Please add option to adjust attachment resolution

    2 votes

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  8. Please allow individual notifications settings for each IVR. Also, being able to separate fax/voicemail notifications to two separate emails would be very useful.

    2 votes

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  9. Needs to have a feature where in they can upload a customized template and have an option to customize it on RingCentral App.

    2 votes

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  10. There will be an option to drag and drop pre-made custom cover page for easy use that will be accepted by the system, please include, expansive option for font styles as the system has limitations with the variety of font style to choose from.

    2 votes

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  11. Allow users to Send Fax using Virtual number.

    2 votes

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  12. Overview:
    Currently, RingCentral lacks a feature to log failed incoming faxes, making it challenging to differentiate between issues stemming from the sender's end and those related to the RingCentral server. Implementing a feature to record failed incoming fax attempts would provide valuable insights into fax transmission issues and streamline troubleshooting processes.

    Objective:
    The primary objective of this feature request is to enhance the functionality of RingCentral by introducing a mechanism to log failed incoming fax attempts. By doing so, users can accurately identify whether fax transmission failures occur due to issues on the sender's end or if they result from…

    2 votes

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  13. Forwarded faxes only show the number that forwarded the fax, not the actual sender. There should be an option to show number of the original sender instead.

    1 vote

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  14. Description:
    The current version of RingCentral Limited extension does not include support for faxing capabilities. This feature request aims to address this limitation by incorporating faxing functionality into the RingCentral Limited extension.

    Justification:
    Faxing remains a critical communication method for many users, particularly in business settings where documents need to be securely transmitted. As such, providing faxing support within the Limited extension would enhance the versatility and utility of the extension, meeting the diverse needs of users who rely on faxing for their communication workflows.

    1 vote

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  15. The fax cover sheet currently automatically puts the ext. number where the fax is coming from. It would be nice to have the option to not list the ext. number as this can impact call routing for incoming calls if the ext. is used when it should not be.

    1 vote

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  16. 1 vote

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  17. please add option to adjust attachment resolution

    1 vote

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  18. Currently, RingCentral lacks a feature that allows administrators to easily verify if email domain configuration is set up correctly for the email-to-fax function. Introducing a feature to display email domain configuration in the admin portal would streamline the verification process and ensure smooth functionality of the email-to-fax function.

    1 vote

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  19. Fax Transmission: Sender to be Notified that Fax is Received by RingCentral

    • When the fax is sent to RingCentral, the non-RC sender should also receive a notification that it's successfully received by RingCentral.
    1 vote

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  20. This feature aims to enhance the visibility and monitoring capabilities of devices connected to Analog Telephone Adapters (ATAs) within the RingCentral system. Currently, users and administrators lack comprehensive insights into the status of devices connected to ATAs, such as whether they are connecting correctly, online, or offline.

    1 vote

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