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Phone & Messaging

Phone & Messaging

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88 results found

  1. We need to have an option to display a Company Name instead of user name when sending out faxes.

    2 votes

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  2. Lock the RC App to prevent its use from multiple devices without the need for the user to log out.

    2 votes

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  3. Whenever we apply a template to a group of phones, it restarts them. This is very disruptive, so it usually must be done after hours. Having the option to schedule when a template would apply would be very useful.

    6 votes

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  4. We have executive assistants who schedule video meetings for our executives and they can not see future meetings past the limited time line in the unified app. A full calendar that you could search, Day, Week, Month would be extremely helpful. Or add the ability to your meetings and the meetings you set up for others in the workspace calendar.

    31 votes

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  5. The interface correctly updates my RingCentral availability to In a Meeting, however it does not set my phone to DND. It seems like it should make my Status "In A Meeting" and set my availability to DND. This should be the same logic for normal meetings scheduled in Outlook or meetings on the Outlook calendar pushed from RC Video Meetings.

    6 votes

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  6. It will allow users to have an overview of the synchronized calender in one go and using only one application.

    6 votes

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  7. Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application. Thank you for your attention, with hope for the best and all the best to you)

    58 votes

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  8. On-Premise Exchange version 2013, 2016, and 2019 are supported for the RC Scheduler for Outlook but the customers are unable to see their scheduled meetings through the RC Desktop app because the only option available for calendars are Office 365 and Google calendar.

    8 votes

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  9. For those of us who use a different calendar (e.g., iCal) or those who don't want to connect third party services, it seems really silly that you can't see your list of scheduled meetings by default. Not being able to see scheduled meetings without a calendar connection makes it tricky to find the meeting in order to launch said meeting... unless you have saved a copy of the invite somewhere when you first create the scheduled event (I assume?)Also tricky to make any changes to that scheduled meeting... I don't understand how this isn't already a feature!

    13 votes

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  10. Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- so the sheer number of notifications drowns out important information like a new task that I need to complete.

    79 votes

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  11. Many calendars show six weeks, not just the days in a given month. For example, if I am looking at the due date and it shows today, January 27th and I know I want to schedule for February 3rd, I have to click to go to the next month. Many calendar updates are simple, but planning for the future can add extra steps.

    1 vote

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  12. We'd like to see support of the RC Scheduler add-in for Outlook on Microsoft Duo.

    1 vote

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  13. Instead of manually setting up the dates when the company will be closed during the holidays, users will have the option to sync it their company calendar instead.

    1 vote

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  14. Everyone would be able to see the schedule at a glance to start the day. And know which employee has open time to be booked.

    2 votes

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  15. When viewing Task details in the mobile app it would be noce to see what Team the task is associated with. This is available in the Windows and Web versions. But not available in the Android App. Please advise!

    1 vote

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  16. In the tasks area of calendar creation there needs to have a customizeable time frame menu item. For instance, there is the ability to create a weekly repeat item, but if an item is bi-weekly or bi-monthly, there is no ability to address those types of repeat items. Also, if something needed to have a task scheduled for every other day instead of every day, other software allows every (2) days or however long the period between tasks, but RingCentral does not. Can this be changed to be further customizeable by the user?

    1 vote

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  17. We use Groups.io and it's calendar support in our services and would like to have that native support added to Ring Central.

    1 vote

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  18. We use Wordpress and it's calendar support in our organization and would like to have that native support added to Ring Central.

    1 vote

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  19. One (1) task is shared by multiple assignees (RC Users), several departments are contributing to fully accomplish 1 task.In the old classic app, RC Users can share/move tasks to other RC Users' windows/glip. In the new app, we are unable to share/move the tasks.Additionally, in the new app, if we are adding assignees to a task, the new assignee/s will not be “tagged” in their own RC window; hence they will not have visibility to the task, consequently increasing the probability of not seeing and completing the said task/s.Who would benefit from it?Our Clients: Promises will be fully delivered by…

    28 votes

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  20. In the new app.ringcentral.com platform, there is no way to add a "Section" to tasks. Our small company currently relies on Tasks in app.glip.com everyday to accomplish our daily responsibilities. We create a "Team" for every client we have. Sometimes the clients need a floorplan created, or an educational tutorial, or a bid for the job. We currently create the Tasks within the client's Team, but then organize the tasks by Section, such as "floorplan" or "education" or "proposal". The different sections helps us prioritize our tasks. For example, proposals are very important to return as quickly as possible, so…

    45 votes

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