2983 results found
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ability to increase personal meeting id Length for RCV ( 10 or More )
Customer would like to have option to increase number of Personal Meeting ID for RCV from 9 to 10 or more
1 vote -
Add BYOD as filter for deskphones
Since there are a lot of desk phones added to the account, the user won't be able to filter or separate which desk phones are BYOD and was purchased from RingCentral.
User requested this feature so they can easily identify the BYOD phones that they need to update (Example: SIP).
1 vote -
Enable to see the message history while entering the phone number
Option to see the message history while creating a new SMS message
1 vote -
Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
Support the Yealink BH74 - Bluetooth Wireless Headset as listed recommended headsets for RingCentral application
It's not listed as recommended headset to use with their RingCentral application and they wanted to know when this model to be compatible with RingCentral application. Their Yealink BH74 model is not allowing the user to answer the call using this model and it's not compatible to use with their RingCentral application1 vote -
Pull up Existing SMS Conversation from Sending a new text
Requesting for possible Feature request on pulling up existing conversations by sending a new text message without sending or typing any content.
1 vote -
Call Queue Members - Add Same User more than once in Fixed Order
Call Queue Members - Add Same User more than once in Fixed Order.
I woluld like to be able to have a Queue go like this: User A, User B, User A (again), then User A Voicemail.1 vote -
Audit Trail
Audit Trail for Yealink Desk Phones
To track changes made on Yealink desk phones and identify issues affecting call queues, set up an audit trail. This will help you monitor and review any modifications that might impact performance.
2 votes -
Users list column with enabled call forwarding indicator
It is good to have a column on the users list where we could easily see which user has call forwarding enabled instead of the current way of checking each users one by one.
5 votes -
Ignoring Voicemail Greeting and Press to leave a Greeting
I would like to have the capability where I would just skip the greeting and maybe press 1 to just leave a voicemail.
2 votes -
main company number to be fax only
change main company number from voice and fax to fax only
2 votes -
Text History in Ring Central App
The customer wants to see the text history shown in Ring Central app, not just in Admin Portal.
3 votes -
Restrict Standard User To modify Setting
I would like to have a way that restricts standard user to modfy there Incoming call rules specially the schedule hours because of lthe businesses now are hiring remote workers.
5 votes -
Contact Fields
Customer wants to add customize fields on his contacts. Which includes status and last date it was modified.
3 votes -
SMS Reporting | Distinguish between internal and external SMS and Track failed SMS attempts
We would like to request an enhancement to the current SMS reporting system on the admin portal. Specifically, we need the ability to:
Distinguish between internal and external SMS – The current reports do not separate internal SMS from external SMS. A clear distinction in the logs would help us easily identify and filter these messages.
Track failed SMS attempts – Currently, there is no way to track failed SMS attempts. Adding a feature to report on failed SMS deliveries would provide more visibility and allow for quicker troubleshooting.
1 vote -
ASAP HELP/ Ring central new update trouble/ TEXTING
Every time I send a text, it wants me to send a new text right then and there. Even when there is an existing text thread, it wont show me right then and there. I see how this feature can be helpful if there's not an existing thread. But now I have to send a "." txt then jump back into what was just said previously. I don't want potential drivers to think that this is unprofessional. But at this point its becoming a hassle. It would be nice if the system acknowledges that there isn't an existing thread to…
1 vote -
Temporarily disable licenses
Ability to temporarily disable licenses so there won't be any billing implications while it is not used.
2 votes -
Automatic Outbound Caller ID
Asking for a dialer that automatically changes the outbound caller id depending on the area code they will be dialing.
6 votes -
Quick links to previous changes made in the admin portal
We would like to have option to go back right away to last changes made on the admin portal, instead of navigating through all the settings just to repeat the same change made.
7 votes -
Video Meeting Survey/Poll Feature
Can there be a feature when scheduling video meeting to create a real-time surveys and polls for invitees to participate in like Zoom?
4 votes -
Add Launch external app or website on DeskPhones
Add Launch URL capability on DeskPhones as well - currently only works on Desktop and Web App
3 votes
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