1308 results found
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Different Volume Entry Tones for Video Calls
A customer has complained that the entry tones upon entering meetings are too loud and that if a user mistakenly answers their phone for a meeting and holds the phone to their ear (full scenario described below), they are then blasted with a really loud entry tone (around the 100dB region) if their phone volume is up to max.User has requested the ability to lower the volume of the entry tone to something like loud/medium/low or a sliding scale of 1 - 10 to be able to select a more "comfortable" tone for scenarios like this.Scenario reported by customer:iPhone is…
1 vote -
Update status in app when in a webinar
Right now, I have the RingCentral app open and my status is "Available" while I'm in a RingCentral webinar as a participant. It would be great, while the app is open, to show some other status similar to a video status that automatically updates and lets my contacts know that I'm not available, but in a "video" meeting. It would be a bonus if there was an icon instead of just a red circle, so that there was more information provided to all contacts.
4 votes -
1 vote
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Show upcoming RCV meetings without linking to Outlook 365/Google calendar
For users who are not on office 365 or other supported versions, we are unable to see our up coming meetings inside the RingCentral app now. Could we add a button when a meeting is setup that would automatically create an event to our personal RingCentral user. OR if you want to take it a step further allow us to add a team? This way the meeting will show in our RingCentral Calendar and we will not have to go all the way into our outlook to attend a meeting.
18 votes -
We'd like to customize Meetings invites on a global level
When we schedule an RCM via RC Scheduler in Outlook, the invite is populated with a ton of information. We'd like to modify what is populated at a gloabl level. Currently, we can only make a global modification for webinars. We used to be able to make these type of adjustments when we were with Zoom. We expect that we should be able to do the same thing with RCM.We have worked with Support (Case #17054616) to no avail.
1 vote -
Virtual background
The virtual background is available on the desktop version and the mobile app version, but it is not available on the Chromebook app version. When will this be available. This is beneficial for remote workers.
1 vote -
Bring back the pause screen share feature
The ability to pause your screen share is extremely helpful. For instance, while your client is asking a question, you pause the share to locate the information in order to answer their question. This was something you were always able to do using RingCentral Meetings, but has been discontinued under RingCentral Video. This feature also sets you apart from most other web conference platforms.
56 votes -
Reduce the volume of the ringing tone when starting an RCV meeting to prevent it being too loud
When a user starts a video call or RCV meeting a loud ringing tone is heard. Most users find the volume too loud and then reduce the volume on their audio device. Then when the meeting starts the audio is too soft and they have to increase the volume. The suggestion is to reduce the ringing tone vole by 50% and then to increase the meeting volume by 25%.
29 votes -
Automatic start of conferences / meetings
When a meeting is scheduled, all registered participants should be called automatically.If I am a participant in a meeting but was not present at the start of the meeting, the client should display that a meeting is currently running and that I have the opportunity to join it.- like in a live huddleThere are several providers in the European market that provide this function, this is a very big disadvantage for us and also it is convenient because not constantly someone comes too late.
9 votes -
Move chat and participant pop ups out of the main RC window
If chat or participant pop ups are open it covers other participants and shared screen. Allowing to move pop ups out side of main RC window allows one to leave these open.
2 votes -
iPad Screen Sharing in Meetings. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad s...
...pecific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.
2 votes -
Add Remote Control feature to RC Desktop App - Video
It appears this was a feature in the Meetings App, but is not available in the current version of the Desktop App and our account does not allow us to run Meetings.This is helpful when staff are in a video meeting and they want to hand off control to another presenter or tech support person.
187 votes -
Snapshot icon or right click drop down for patient ID or picture during video conferencing
Allow a quick right click and snapshot option of the patient screen for a quick picture for providers to get an image for patient's ID and/or face for the patient record
1 vote -
Shot Clock / Countdown for Presenter
Ability for the host to add in a shot clock or countdown on the presenter's video in the corner to ensure they are running meetings on time would be helpful to prevent meetings from running over. Then ability to add to the next presenter would be helpful as well, since multiple presentations can happen in one RCV meeting and keeping folks on track un-intrusively would be helpful in keeping effective meetings.
3 votes -
Floating Thumbnail Video
When you minimize the video screen, a small floating thumbnail video appears on top of any program you're using and you can drag it anywhere (like right under the camera on a Macbook). This makes it look like you have more eye contact when you're looking into the camera.
1 vote -
Defaulting to End to End Encryption and NO recording option when starting a video call
When I start a new video meeting from my virtual meeting room, can it default to "Turn on End to End Encryption" and remove the option to Record the video from other participants?
1 vote -
BreakOut Rooms Timer
Hosts would like the ability to set a timer for how long a breakout room is active and when they should stat to wrap up.
1 vote -
RCV Meetings to be able to go above 48 hours
An example of when this would be helpful would be for a War Room situation.
1 vote -
Limit Permission Features for certain users
The request is to be able to limit what certain users have access to. Specifically, in customer facing industries such as banking or stock trading. One thing a typical user would need to be limited from doing would be recording or not sharing the application. Others, such as those in management, can record meetings and share applications.
1 vote -
Enabling/Disabling Headset Controls Globally
SFDC case number: 16434477SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001RGXkvQAH/viewCompany: Mid-Atlantic Federal Credit UnionRC UID: 3002918020 (74 lines) ESTCurrent Total MRR: USD 4,050.86Contact name: Chad VillondoContact email:cvillondo@mafcu.org
2 votes
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