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1308 results found

  1. Having recent meeting IDs in the very helpful for meetings that occur regularly. The old app had the last 5 or so meeting IDs available in the drop down, and that would be good to bring back.

    3 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  2. Add languages to RC Video closed captioning options

    5 votes

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  3. Like teams, still be able to see the person talking/screen share on a small moveable square at the bottom of your screen when you've minimised the call to check email etc

    1 vote

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  4. so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients leave the waiting and call me in the office.

    1 vote

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  5. Useful for people with accessibility concerns.CTRL + (scroll) would be most effective with this

    6 votes

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  6. Today under call forwarding and voicemail, work hours, incoming calls you cannot ring a desk phone (or any other phone) before ringing the My Desktop & Mobile Apps. We need to be able to simply ring the desk phone then the apps if the desk phone isn't answered. Otherwise we simply have to wait to answer the phone on the desk and that is stupid.

    1 vote

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  7. It would be ideal to allow two or more to present simultaneously with the use of the overlay feature. This is ideal for lets say a scientific debate where two people are presenting slides or some other material in real time. Then a third person (moderator) who let's say is in the middle of the presenters can react to what is being shown.

    3 votes

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  8. when on a conference call I don't want to hear muted and unmuted. It is annoying

    12 votes

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  9. The chat window, when open, obstructs the videos. This makes it very frsutrating to have to move it around all the time just to see the videos we use RC to see. It would be great if the chat panel opened to the side of the videos so it did not obstruct video

    1 vote

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  10. When in full screen mode, the image of self is a tiny box in the upper right hand corner. In RC meetings, I am able to resize this box to make it larger so I am able to observe how the participant views me. When using RC video for telemental health appointments, it is important for our therapist to be able to observe themselves in order to monitor their own non-verbal communication--which is not possible on the existing tiny image. Using gallery view is not a sufficient work around as it is impossible to "make eye contact" with the participant…

    2 votes

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  11. 2 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  12. Hello,We were looking at using Ring Central SMS Text Messaging as another to communicate with our customers and clients. It would be great if text message conversations were exportable to a transcript that we could export and put in their file.Thank you!

    3 votes

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  13. For whatever reason RC is phasing out the Ring Central video and using the desktop app directly. This is great however, users cannot see their scheduled meeting without having connected Google or MS O365. What about On-prem users? We do not have MS accounts. Now users cannot see their scheduled meetings. This should be an easy fix as when you do schedule a meeting, the software does open Outlook to send the invite.

    3 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  14. Use Case: As a trainer, we have two participants sharing their screens, following training instructions. Trainer wants to watch both participants enter the information simultaneously. Had hoped that the side-by-side option allowed viewing of both shared screens simultaneously. Currently, all that can be viewed using the side-by-side option is one shared screen and the participants. As per the community support response, the only recourse is to activate multiple shared screens and toggle between the shared screens.

    6 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  15. when using RCV to conduct/host a round table, it's beneficial to hold attendees in the waiting room and to be able to send them a message, e.g. starting in 2 minutes

    24 votes

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  16. when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?

    1 vote

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  17. You have accommodated Google and Outlook calendar users. I am able to get my video meetings to populate my iCal(endar), however, I cannot get a list of my scheduled meetings in the app. It would be very helpful to get a schedule list.

    1 vote

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  18. 34 votes

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  19. We are losing business because our clients can't figure out how to join RC meetings without downloading and installing the client and registering for an account. When they click on a meeting link, please STOP automatically starting to download the client for them, and please make the "Join meeting in browser" option BIG and EASY TO FIND. Right now if they click "Join meeting" it doesn't join them - it starts downloading the client again, and they just get mad and tell us to use Zoom instead.

    2 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  20. As a user paid commercial white label of Zoom we expect RC to offer the same features at a minimum. Currently branding is only supported in a limited way in webinars at RC. What we need is at LEAST the same features Zoom supports. Even better if there were a template manager for landing page branding / colorsa template manager for invitationssupport for vanity URLs e.g. meetings.companyname.com See Zoom article here:https://support.zoom.us/hc/en-us/articles/201363233-Customizing-branding-settings-for-your-vanity-URL#h_8854d8ae-0918-4da6-9d6b-983302adfc53

    30 votes

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    Planned  ·  4 comments  ·  Webinar  ·  Admin →
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