1323 results found
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RCV - Outgoing call - Dial Tone
When a caller is placing an outgoing RCV Video Call, the beeping tone that occurs for the caller to let you know that the call is in progress and that the other person is hearing a ringing sound is very unpleasant. It would be desired to have either a less abrupt, more subtle tone or to allow the caller the ability to adjust the tone/music, similar to that of regular calls. https://service.ringcentral.com/application/settings/settings/screeningGreetingHoldMusic/BusinessHours
2 votes -
Should not have to login every time I use the RC plugin in Outlook
I use two different computers during the day and when I switch from one to the other I have to login to the Outlook RingCentral plugin again! What a PITA!
4 votes -
Need Brower Support for Firefox and Safari immediately
Ability to join a meeting via browser. Currently Chrome and Edge are the only supported browsers. We have Gov customers who can't use Chrome or Edge for security reasons. We desperately need Firefox and Safari support.
1 vote -
Better Landing Page in Safari
When you use Zoom in Safari it presents you with a download button so you can download and launch. When you use RC with Safari there is a giant splash page that says "Not Supported" with a tiny download link at the bottom. This leaves our customers with the impression that RC Video is an inferior product because it does not support Safari when in-fact all video platforms do not support Safari web experience and prompt you to download. FIX YOUR LANDING PAGE
1 vote -
It's not as user friendly as zoom when setting up re occurring meeting
It's not as user friendly as zoom when setting up re occurring meeting
1 vote -
RC app scheduling data missing
Your recent update disabled the user's ability to view and edit scheduled meetings within the RC app. Please bring this feature back. This is a huge problem for our meeting schedulers and for verifying or changing scheduled video calls.
1 vote -
See entire class while sharing screen!
When you are sharing your screen with a classroom of students as a host, the gallery view of your students turns into a strip of about 4-5 only. There is no way to see the rest of the class until you stop sharing. In a classroom setting, this prohibits a teacher from having a discussion, as they can only see a few of their students while presenting material. It would be great (especially with dual monitors) to be able to maximize the entire gallery view with all participants on one screen and have the shared material on a second screen.
16 votes -
Automatically share meeting recording with all participants invited
Automatically share recording with all participants invited, instead of having to manually go to the recording page then share.We have daily meetings that are recorded, not all employees can attend. Would like to have it automatically shared with all participants. I have set up a forward on the email, to send to the participants once the vidoe is avalialbe, but still have to manually add them. Need this to be automatic.
6 votes -
Pass documents to patients.
Is there a potential to pass documents through Ring Central video participants?
1 vote -
Schedule multiple meetings for the same time
I would like to be able to schedule more than one RC Video Meeting at the same time for different audiences. We use RC for virtual interviewing and often have multiple candidates scheduled at the same time. I create these meetings from my host account and its rather frustrating that it is not possible to have multiple concurrent meetings taking place
15 votes -
Ability to create meeting using "Meeting Info" and meeting will be listed in the App
When customer creates meeting via "Meeting Info", the user need to save the info manually and would not be able to retrieve this info if it was not saved.The request is to have the meeting listed in the app for retrieval options.
2 votes -
Add meeting history for recent meetings
Having recent meeting IDs in the very helpful for meetings that occur regularly. The old app had the last 5 or so meeting IDs available in the drop down, and that would be good to bring back.
3 votes -
Add languages to RC Video closed captioning options
Add languages to RC Video closed captioning options
5 votes -
Small screen image of the call when the window has been minimised
Like teams, still be able to see the person talking/screen share on a small moveable square at the bottom of your screen when you've minimised the call to check email etc
1 vote -
i would like to message a patient that is just entered the waiting room for a video
so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients leave the waiting and call me in the office.
1 vote -
Adding a zoom in option while someone's sharing their screen
Useful for people with accessibility concerns.CTRL + (scroll) would be most effective with this
6 votes -
improve call forwarding for incoming calls
Today under call forwarding and voicemail, work hours, incoming calls you cannot ring a desk phone (or any other phone) before ringing the My Desktop & Mobile Apps. We need to be able to simply ring the desk phone then the apps if the desk phone isn't answered. Otherwise we simply have to wait to answer the phone on the desk and that is stupid.
1 vote -
Allow two or more attendees to present simultaneously
It would be ideal to allow two or more to present simultaneously with the use of the overlay feature. This is ideal for lets say a scientific debate where two people are presenting slides or some other material in real time. Then a third person (moderator) who let's say is in the middle of the presenters can react to what is being shown.
3 votes -
please remove the person saying muted and unmuted.
when on a conference call I don't want to hear muted and unmuted. It is annoying
12 votes -
Non-obstructing chat window
The chat window, when open, obstructs the videos. This makes it very frsutrating to have to move it around all the time just to see the videos we use RC to see. It would be great if the chat panel opened to the side of the videos so it did not obstruct video
1 vote
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