1432 results found
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Allow CC text box to be changed in size
Allow CC text box to be changed in size allowing for more then 4 lines of visible text, Occasionally it is necessary to read back on what was said. For examp0le, when you are disturbed and missed something or need to clarify that you heard correctly.
1 vote -
Synchronization of External Shared Contacts in RingCentral Mobile App
We request an enhancement to the RingCentral mobile app to ensure seamless synchronization of external shared contacts. Currently, users are experiencing issues where newly added external contacts do not appear in the mobile app without manual intervention such as device restarts or cache clearing. This inconvenience affects productivity, particularly for large teams. We seek a solution that automatically updates shared contacts across all devices without the need for user intervention, ensuring accurate and up-to-date contact information for all users.
9 votes -
Show Notes for non-RingCentral users in video meetings
When a non-RingCentral user joins a video meeting through their browser, the Show Notes function is greyed out. Since most of the world is not using RingCentral, that means that most of the people on the meeting cannot access the Notes feature, including Public Notes. The Notes should be available to all people in the meeting irrespective of how they join.
BTW, hovering over the greyed out Show Notes button displays a message saying "This setting is managed by your company admin." That is not correct since there is no such setting and the feature simply doesn't work.
2 votes -
Recover deleted RCV
The customer would like to have the ability to recover deleted RCV.
6 votes -
The Annotation option in the Video Confernce sucks!!! When you were tied to Zoom we had an ability to choose shapes and colors that we could
When you were tied to Zoom there was the ability for us to choose a shape and the color of that shape when we were annotating in the video when sharing information. That made it easy for us to identify what we were focusing on. It had a pen feature, but I never used it. And I hate that I can't choose the color of the pen that I use. It is a light color and blends into the information we are sharing.
4 votes -
AI Summary of Action Items
The current meeting technology utilizes AI to summarize the discussion during the meeting, it would be great if the AI could pick up on next steps and action items to summarize the action items from the meeting along with the discussion summary.
2 votes -
if we can put emoticons to react to the speaker
if we can add emoticons in the choices for reactions
1 vote -
Ability to access network log for a meeting
During a video call, RC seems to be dropping me the speaker out of calls.
There should be a way to access a log of network parameters after the meeting.
Currently there is a good way of viewing the network quality real-time during the meeting. Need a way of viewing a history of this data exported to a file to investigate with log files at the router level.1 vote -
Ability to change the Conference dial in number to Tollfree number/ local number
Ability to change the Conference dial in number to a Tollfree number/ local number
11 votes -
invite by text
Invite by Text - so you could be talking to someone by phone... then send them a text to join a video call.
Even better be able to click a button and turn it from a phone call to a video call
1 vote -
Video Calling Feature for none-migrated accounts
For the video calling feature to be made available to none-migrated accounts (Video Provider: RCM/Zoom).
3 votes -
2 votes
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Add external contacts without completing the template
The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.
2 votes -
All future, scheduled meetings in RingCentral Video should be viewable under the Upcoming Meetings tab, just as previous meetings appear...
... under the Past Meetings tab.. We are a mental healthcare provider and rely heavily on telehealth/RCV. Not all of our counselors are equipped with Outlook or Gmail calendars, so when they schedule a meeting in RCV, they choose Meeting Info for Schedule Using so they can copy/paste into an email to their clients. After they save the meeting, it should appear under Upcoming Meetings, just as Zoom does. Some of our counselors have a multitude of future, scheduled meetings, so the ability to view them under Upcoming Meetings would be most helpful. Thank you for any consideration of what…
9 votes -
hands up feature when you are in a meeting want to talk without interupting
When a group of people in a meeting i would prefer we were able to raise your hand when wanting to ask a question etc.
4 votes -
Meeting transcription export for a team
As an admin I need the ability to export all of my teams meetings transcriptions in bulk over a period of time.
2 votes -
Allow Admins to Enable HD Video for their Users
One of our customers has been having issues with their Video Quality. The recommendation is to have the User Enable their HD Video. The company has 1200 users. Instructing people one by one is not exactly efficient or sustainable. The customer request is to have a global setting to enable HD video across the organisation.
4 votes -
Remote Control for RCM via browser
User still utilized RingCentral Meetings for video meeting and this has limited the remote control. This should still be available while RingCentral meeting is in transition to RingCentral video.
4 votes -
Ability to check each user RingCentral app video/meeting version using admin portal
Ability to check each user RingCentral app video/meeting version using admin portal
13 votes -
Calendar Flexibility
This would be great to have ability to search events, have them listed out, and print the list. AND also to be able to print the calendar out.
2 votes
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