1353 results found
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Call Monitoring
Adding call monitoring to a User group in the RingCentral portal, does not allow you to edit the call monitoring features. It will be great to add call recording that only allows Listen only.
3 votes -
Avoid getting lost during important meets dealing with fluctuating internet by having an adaptive incoming video OR offering a choice to att
Avoid getting lost during important meets that happen to deal with temporarily unstable internet - by having an adaptive incoming video OR offering a choice to attendees to disable/resume an incoming video to combat an altering internet.
Automatic method - disappearance/appearance of an incoming video:
The current set up prompts "screensharing will automatically resume once the network connectivity improves."
Likewise, we can have similar feature for the incoming video insofar as the network bandwidth supports and then throw a prompt "incoming video will automatically resume once the network connectivity improves." Thus prevent a break in business continuity and make the…
1 vote -
Minimize sharing screen option
Whenever we are sharing screen, there is no option to minimize the options on top. We can only move it left to right, top to bottom. It would be better if it has the option just like with Zoom to minimize those options.
I attached the screenshot of what options I am talking about.
2 votes -
Filter "My Created Tasks" by Completed or Open
The ability to sort/filter "My Created Tasks" category in Workspace, to show Open Tasks only, will make it easier for team members to see what hasn't been actioned, and be able to follow up.
There is currently a check box on the right side of the tasks, this should be it's own column to allow user to sort. Should be a simple fix :)
1 vote -
series meeting with two Event organizer, with the same rights
Customers have a standing meeting (meeting series) which should have two hosts, as it is a joint meeting of two teams with the same area of responsibility. Normally it is fine, that there is only one host, but in certain situations it would be important to have a second host or a co-host:Planned absence of the host; e.g. vacation, training, …Unplanned absence of the host; e.g. sick leave, …In this situation there should be a controlled conference moderation with the co-host having the necessary rights
18 votes -
Being able to hide self-view
I would love for the ability to hide the self-view window when in meetings.
3 votes -
Adding outside links to follow up emails to attendees
Adding outside links to follow up automated emails to attendees
1 vote -
Add external contacts without completing the template
The customer requested the ability to manually add external contacts to the RingCentral app and make them available to all users without completing the template. The customer refused to fill out the template because they will be adding contacts daily.
1 vote -
Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also
Allow Closed Caption box at bottom of screen to be moveable and/or pop-out so as to avoid video presentation difficulties. This could also be done with Chats.
1 vote -
Adding Phone Users
We should be able to add users without extensions. There is something to be said about the convenience of having users on the account. You can easily share recordings to them. However, it is too risky that they will incur unauthorized charges on the account if they have extensions. There should be a way that we can have the best of both worlds, adding users with restrictions.
1 vote -
Remote employee can be monitored via video
Customer is requesting video monitoring for his employees
1 vote -
Pre-Recorded Message Feature for User Extensions
The proposed feature entails integrating a pre-recorded message functionality tailored specifically for user extensions within the RingCentral system. This addition aims to address the need for delivering essential messages, such as data protection notices, directly during calls made to user extensions.
Currently, while there exists an option to utilize pre-recorded messages within IVR menus for calls routed through the main number, there lacks a solution for playing pre-recorded messages during calls on user extensions. This feature enhancement seeks to fill this gap by allowing users to play pre-recorded messages seamlessly within the context of ongoing calls on their extensions.
By…
3 votes -
Ability to delete an active Video Meeting link
Old employee set up a re-occuring link for a meeting. She is no longer with the company but her link is still active and in everyone's RingCentral meetings list.
2 votes -
Add live caption to Webinar
Live caption would benefit some on the attendees greatly.
5 votes -
Allow admin to spotlight a participant "speaker"
Allow hosts to mark "Speakers" on the call and pin them all at the top of the gallery.
73 votes -
1 vote
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Lossless full screen 4k video sharing on RingCentral Video
We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.
18 votes -
Allow Users to change video quality
Some colleagues have bad internet connection, so, reducing the video quality would help to get better audio
1 vote -
Option to do share screen without starting a video call.
I just need to find out if I'm able to share my screen with another ring user without having to do a call or video each time.
2 votes -
Support for AirPods Max call controls support for RCV desktop
AirPods Max allows you to mute/unmute by pressing the digital crown or end call by pressing it twice. This is supported on our mobile client, but does not work on our desktop client
1 vote
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