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1418 results found

  1. 1500 users for video. Customer is currently using Zoom but mainly uses Teams and also has some Webex. All three provide a disclosure when an invite is sent and this is so for compliance. This is important for the financial services organizations. I would assume education, healthcare, and any government sector will require these.

    4 votes

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  2. Many users want to be able to view a webinar directly on their browsers (instead of using the app) and the current system of having to cancel the app popup box, and then scroll down to the browser link can be difficult in the 30 seconds before the option disappears.

    3 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  3. We've moved over to RingCentral Video for meetings since Jan 2021 but the UI is still littered with settings and options for the old RingCentral Meetings. It causes endless confusion.

    1 vote

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  4. I can't delete or remove guests from my Ringcentral account, only "block" them. I would very much like to delete/remove guests from my account.

    24 votes

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  5. Customer wants to use their phone number as a personal meeting ID because this is easy to remember.

    1 vote

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  6. It would be great if we can use snapcam during meetings

    1 vote

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  7. With video content creation, podcasts and multi-media videos being more important it would be a huge time saver to export recorded videos directly to Descript. This is the biggest podcast editing app. And they have direct integration with other platforms. Why not allow RC recorded videos become more utilized versus Zoom which is the defacto standard for tons of podcasters and companies.

    1 vote

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  8. I believe that video meetings should be joinable from both Ring Central app and Zoom. it looks like both services use the same API. it would be great to start a meeting from the ring central app for a client who doesn't have the service to be able to join from the zoom app.

    1 vote

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  9. If chat or participant pop ups are open it covers other participants and shared screen. Allowing to move pop ups out side of main RC window allows one to leave these open.

    5 votes

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  10. ...pecific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.. Zoom has this feature (an iPad on the same network can share a screen). As a lawyer, I have some iPad specific programs that are used in virtual hearings. Zoom allows a user to share an IPad screen during a video meeting. This is a feature that puts Zoom way ahead of RC for trial attorneys.

    6 votes

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  11. When connecting via ring central video, to help troubleshoot a remote laptop, i would like to be given admin rights of that remote machine to be able to perform functions without the assistance of the end user. similar to GoToMeeting's abilities.

    3 votes

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  12. You can't control removing guests the blocking feature is not appropriate. If you have multi guests from a company and you are only looking to remove one person this feature is horrible. As the admin I should be able to remove guests and also help them update the emails when they change companies but instead I have a user with 3 emails and I can remove them from the directory it's very messy. Also labeling people guests is not ideal.the admin should be able to choose those labels. Alot of people in my org don't like being labeled guest. 

    8 votes

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  13. I plan meetings for my team and will send invites on their behalf. Customer will share their screen, but my teammate, even though I sent invite from their profile, does not allow them to request control.

    5 votes

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  14. I am unable to view full screen of a shared screen in RingCentral Video. If I choose Fit to Window or Original size, there are still three unnecessary wasted areas, which prevent actual full screen. Attached is an example when another user shares their screen. In Fit to Windows mode, I can’t read the screen. In Original size mode, I only see part of the screen. This makes it impossible to use screen sharing for user training. All three should have an auto-hide option:The area at the top of the screen with the View options and GalleryThe meeting controls at…

    21 votes

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    Planned  ·  3 comments  ·  Other  ·  Admin →
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  15. SFDC case number: 16434477SFDC case link: https://rc.lightning.force.com/lightning/r/Case/5002H00001RGXkvQAH/viewCompany: Mid-Atlantic Federal Credit UnionRC UID: 3002918020 (74 lines) ESTCurrent Total MRR: USD 4,050.86Contact name: Chad VillondoContact email:cvillondo@mafcu.org

    2 votes

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  16. This is a feature to enable some parity with MS Teams. On Teams if you CTRL + zoom in and out via the click wheel, this makes the text or whatever's in the meeting window larger or smaller.Feature described here: https://support.microsoft.com/en-us/office/zoom-in-and-out-of-teams-dc3cd3d8-efb5-4995-8b31-434b3943ba52This functionality is really valuable for presenting spreadsheets or harder to read data...Thank you!

    6 votes

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  17. In my organization we give remote access during pediatric therapy sessions and we need to be able to quickly take the access away at times.

    1 vote

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  18. Be able to assist a member or video caller to select/troubleshoot their settings so they may be able to hear/see the meeting.

    2 votes

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  19. When you are home or in the office as Hybrid workers often are we have to manually change audio and video devices.Let users set Office profile and Home profile, etc to set default audio/video devices for each location. Prevents joining meetings with wrong audio selected.MVP knows your location and adjusts emergency call based on it so this can fit along with that setting.

    1 vote

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  20. If users are given the ability to format their text similar to how they do it on any Microsoft application the notes could be used in other contexts much more easily. Currently the formatting options are too limited - users can't choose a font type, font size, color, alignment, numbering, inserting pictures / screenshots etc.

    2 votes

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