1435 results found
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Add option for Host Key to RC Video
There is no Host Key for RC Videos. What if someone has scheduled and RC Video event but gets hit by a bus and another staffer must take over to record the meeting? How could the former host assign a new host without logging into the Video in progress?!?!?!?
7 votes -
Pass documents to patients.
Is there a potential to pass documents through Ring Central video participants?
1 vote -
Different ring tones needed
The new ring tone is truly irritating.
2 votes -
Add the ability to customize personal meeting IDs with words instead of or in addition to numbers for the meeting ID
Better identifies who the meeting is with from the meeting link.
4 votes -
Update iPhone one-tap dial feature to be true "one-touch" join
When we schedule meetings with RingCentral through Outlook, the iPhone one-tap details provide a dial link, but is not one-touch as the end user needs to enter a participant ID followed by the meeting password. The dial link is in the following format by default:+1(XXX)XXXXXXX,,XXXXXXXXXX# Our workaround:+1(XXX)XXXXXXX,,XXXXXXXXXX#,,,,,,XXXX# To ignore/skip the participant ID, we added 6 commas followed by the meeting password. This format allows for a true one-touch join. Our question is whether this can be automatically added rather than having to do this manually every time.
3 votes -
Display Name As Required Field Upon Joining Meeting
Suggestion to discard the existing feature which auto-populates a user's "Display name" w/what appears to be a device ID/name and replace that with an empty required field for "Display name" so that users will type a discernible display name that moderators can recognized/verify. This is critical because we cannot currently rename individuals such as those whose display name is set to the device default (which frequently is used because users don't recognize the field upon joining meetings as it's pre-populated with a device string).Benefits anyone moderating calls with a need to verify participants who are without the ability today in…
2 votes -
Allow video screen to be "pinned" to make it easy to multi-task
The old RC, for Mac desktops, allowed us to minimize the video screen. Once minimized it would become almost thumbnail size and "stick" as you navigated various windows and other apps on your computer. Now it will truly minimize and disappear. This is not convenient.
5 votes -
Allow Alternative Setup for RingCentral Meetings Calendar
Some clients may not use Outlook or Google calendars and need an alternative setup. We need to see the upcoming meetings list using the calendar application for example.RingCentral Meetings standalone worked well before. The new app will access the desktop Outlook application which uses a Google email. The meetings list does not show. Where is MY MEETINGS?
3 votes -
i would like to message a patient that is just entered the waiting room for a video
so the doctor is in a video with a patient at the minute and a new patient enters the waiting room, there is no way to message them to let them know he will be with them shortly. and his is causing a major for 3 weeks now. because the patients leave the waiting and call me in the office.
1 vote -
Show all invited participants in participants list
In RC Meetings you could see all the invited participants in the participants list even if they have not joined the meeting. In RC Video, you can only see those that have joined the meeting or left the meeting.
2 votes -
Add a small mini mode window that is always on top for muting sound and video, like the old RC Meetings application
When using the old RC Meeting application, you could minimize it to a mini mode window. If on a computer with only one screen, you could type in notes on one screen, and still be able to mute and unmute yourself on the mini allways-on-top RC Meetings window. It had three buttons mute, start and stop video, and maximize. It also displayed who was currently talking.
2 votes -
Small screen image of the call when the window has been minimised
Like teams, still be able to see the person talking/screen share on a small moveable square at the bottom of your screen when you've minimised the call to check email etc
1 vote -
improve call forwarding for incoming calls
Today under call forwarding and voicemail, work hours, incoming calls you cannot ring a desk phone (or any other phone) before ringing the My Desktop & Mobile Apps. We need to be able to simply ring the desk phone then the apps if the desk phone isn't answered. Otherwise we simply have to wait to answer the phone on the desk and that is stupid.
1 vote -
Non-obstructing chat window
The chat window, when open, obstructs the videos. This makes it very frsutrating to have to move it around all the time just to see the videos we use RC to see. It would be great if the chat panel opened to the side of the videos so it did not obstruct video
1 vote -
connect 2 callers trying to connect with each other simultaneously
when 2 people try to call each other at the very same time, the 2 struggle to connect as each is "outbound" to the other. this leads to both hanging up their outbound call and calling again. could we recognize that 2 people are trying to call eachother a the same time and merge the 2 calls?
1 vote -
Display entire voicemail-to-text transcription in voice-to-text notification email
There is a limitation to RingCentral's voicemail-to-text transcription as described in this article: https://support.ringcentral.com/article/8045.html
When the transcriptions occurs, only a partial transcription preview is included in the voice-to-text notification email (not full).
It would be of great help to our business to receive the full transcription in the voice-to-text notificatino email, as this would allow us to read the entire transcription in the email itself, and we could avoid having to download the attached voicemail audio file, and listen to it in its entirely (as we must do for now) for long messages.
This change would have a meaningful impact…
5 votes -
iCal sync is an issue with Schedule list in the RC video software.
You have accommodated Google and Outlook calendar users. I am able to get my video meetings to populate my iCal(endar), however, I cannot get a list of my scheduled meetings in the app. It would be very helpful to get a schedule list.
1 vote -
ability to flip webcam
features to control the camera better, we have camera mounted upside down.
3 votes -
Add an option to stop recordings and create new recordings.
Currently, there is no option to stop recordings and then create new recordings like what we had in RC Meetings which are really helpful and I can say a necessity for UAT recording sessions. Most of the time, we are handling multiple projects at the same time and this feature enables us to just stick with one meeting instead of ending and creating one for one project to the next.
4 votes -
Record Meeting via RingCentral Video with Gallery View
Gallery view option via RCV once we record a meeting instead of showing 4 most recent speakers only.
8 votes
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