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  1. For users who are not on office 365 or other supported versions, we are unable to see our up coming meetings inside the RingCentral app now. Could we add a button when a meeting is setup that would automatically create an event to our personal RingCentral user. OR if you want to take it a step further allow us to add a team? This way the meeting will show in our RingCentral Calendar and we will not have to go all the way into our outlook to attend a meeting.

    20 votes

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  2. Would like to have a workaround about ATT domain due to them removing the capability for email to text or text to email - https://www.att.com/support/article/wireless/KM1061254/

    I need RingCentral to do like a direct SMS to ATT for SMS Notification instead of email to text or text to email since it's not available to ATT anymore.

    Ability to send sms notification to only TN number, instead of entering the email to text format

    19 votes

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    New  ·  3 comments  ·  Other  ·  Admin →
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  3. When you are sharing your screen with a classroom of students as a host, the gallery view of your students turns into a strip of about 4-5 only. There is no way to see the rest of the class until you stop sharing. In a classroom setting, this prohibits a teacher from having a discussion, as they can only see a few of their students while presenting material. It would be great (especially with dual monitors) to be able to maximize the entire gallery view with all participants on one screen and have the shared material on a second screen.

    19 votes

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  4. Many times in these meetings is is necessary to take meeting minutes, notes, and or action items. It would be nice to be able to download a timestamped meeting transcript as well as notes taken during the meeting with links back to the context of when the note was taken(the place in the recording that the note was taken). It would also be nice to be able to export the action items from that meeting directly to outlook or some other app.

    19 votes

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  5. Many Mac users only use or have Safari as their browser. If you support Microsoft Edge, you should definitely support Safari. Both are native browsers to operating systems.

    19 votes

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  6. My users are up in arms about this - it's completely absurd we're even dealing with this. When you are on a RCV meeting - EVEN WHEN RECORDING - incoming calls directly to you or from a queue will popup on screen AND YOU WILL HEAR THE RINGTONE. What in the hell were the developers thinking?? Did they honestly think this was an acceptable solution for business/enterprise users? RC support's "solution" is to have users manually turn on DND or turn off the "Accept queue calls" slider. Now I have 90 people (whom I can rarely get to remember to…

    19 votes

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  7. Please Allow Co-Host to manage Breakout Rooms and see who is in them and be able to assist moving participants around.

    19 votes

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  8. We should be able to have lossless 4k video screen sharing on RingCentral Video. i.e. When two users have the same 4k monitor, they should be able to exactly represent the entirety of the sender's screen on the viewer's screen with no boarders or loss of pixels.

    19 votes

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  9. I would like to have Active Speaker view where I can see the active speaker in a larger view. Or when screen sharing I would like to see the active speaker in a window.

    18 votes

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    Implemented  ·  2 comments  ·  Other  ·  Admin →
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  10. We want to have all meeting automatically recorded.

    18 votes

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  11. Customers have a standing meeting (meeting series) which should have two hosts, as it is a joint meeting of two teams with the same area of responsibility. Normally it is fine, that there is only one host, but in certain situations it would be important to have a second host or a co-host:Planned absence of the host; e.g. vacation, training, …Unplanned absence of the host; e.g. sick leave, …In this situation there should be a controlled conference moderation with the co-host having the necessary rights

    18 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  12. The request is to be able to stream a meeting or webinar (event) to Vimeo, Facebook Live, YouTube Live, etc.

    17 votes

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  13. Allow for automatic RingCentral video meeting transcription and recording.Similar to automatic meeting recording in RingCentral Meetings.

    17 votes

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  14. With RC Meetings, we have the option to export list of attendees to a .csv file - this is necessary when customers request this for their records (to see who attended vs who didn't). Currently, with RCV, I log into v.ringcentral.com, go to the recordings tab (which is only available if you recorded the meeting) and manually type each participant name into an Excel sheet. For a group of 100+ people, this takes a really long time. Would love the ability to view and export the Participants list (even if I didn't record the meeting) to Excel/.csv. This would save…

    17 votes

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  15. Hello, the Screen sharing that we use when we host meetings are extremely blurry on high resolution screens. The meeting recordings are also equally blurry. I have called support many times, and was told that I need to LOWER my screen resolution to fix the issue. I can lower the screen resolution but I cannot work like that. The screen is too zoomed in for me to work and share my screen. This needs to be fixed for our team. Zoom is a FREE option, and I have no problem on the video recordings using the same screen. They record…

    17 votes

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  16. Can we please add the display name of the meeting name in the Top left-hand corner of our RCM platform, as it is available on the RCV side? This feature would be a great addition to our tool as some customers cannot migrate to RCV yet, and would like to have this feature. This would help those especially who may be double or triple booked and the meeting name could help identify they were in the right meeting.

    17 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  17. While in a few meetings yesterday, the meeting abruptly ended for everyone on the meeting. We were unable to re-join the meeting as a message came up saying - you have another scheduled meeting. I want to disable that setting. Our meeting lasted longer than what's scheduled and we don't want to be disconnected.I reported this to support and was told this is normal behavior and to suggest a disable button.

    17 votes

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    Under Review  ·  0 comments  ·  Webinar  ·  Admin →
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  18. Customer would like to have an option for the attendees to do a dial-in for their Webinar.

    17 votes

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    Under Review  ·  1 comment  ·  Webinar  ·  Admin →
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  19. Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.

    16 votes

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  20. The ability to host a RingCentral Video meeting in the citrix environment and offload resource use to the local desktop. Similar to what Zoom is doing.

    16 votes

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