1321 results found
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AI note taker
I really love the AI Note Taker feature in phone calls and would love to see it added to the RC Video App. It would greatly improve productivity, allowing participants to focus on engaging in the meeting rather than worrying about taking notes and tracking action items.
10 votes -
Share video cloud recording with external parties
We would like to share links to cloud meeting recordings as we need to share this information with clients for trainings, for example. We would like to be able to share these meeting recordings without having to download the file and send the recording to the client/customer.
114 votes -
Disconnect RCV Participants in Bulk
Add bulk action checkboxes next to participant names in the RCV participants list. This will allow you to select multiple participants and, after clicking the three dots to the right, expose the ability to "disconnect all selected."
Use case: Managers hold a team meeting and would like only managers to stay on and deliberate at the end of the call. This feature would ensure no one lingers and allows participants to be dropped in bulk if necessary.
7 votes -
Custom Meeting ID for RC Room
You can create a Personal Meeting ID for a user. Is there a way to create a custom meeting ID for a RincCentral Room being used in a conference room? You can do it with RingCetnral Meetings, the old version. But I can't find it for RingCentral Rooms in the admin panel.
5 votes -
Automatic bidirectional message translation in RingEX based on a users regional settings
In RingEX, we currently only have the ability to translate a message when composing it. However, I would like to suggest the following feature ideas for future consideration:
The ability to translate an inbound message in RingEX. Currently, the only option is to copy and paste the message into Google Translate or a similar tool.
When we have bidirectional translation, I would like to suggest automatically translating a message when it is in a language different from the recipient's language (based on the user's regional settings in RingEX).
For the automatic translation suggestion mentioned above in 2, I propose adding…
20 votes -
Webinar Calendar invite notification on calendar
To improve the user experience for both hosts and attendees, we recommend adding a default reminder of 15 minutes before the session begins to the calendar invitations generated for webinars. Currently, the calendar invites do not include any reminder, which can lead to users forgetting or missing the session. By implementing this change, attendees will receive a timely reminder, increasing attendance and reducing the likelihood of missed sessions. This feature can be set as a default but should also remain customizable for those who prefer to modify or remove the reminder as needed.
4 votes -
Ring Central Video is too Resource Intensive
The reason for this request is that it seems unrealistic to have to close all other programs in order to have a RC video call work. One of the video attendees said if they attend a Zoom meeting, it is fine. I’m sure the issue is related to computer resources, but I am surprised there would be such a large difference between zoom and RC. We need to have Ring Central Video function like Zoon and not be so resource intensive.
45 votes -
Change RCV Audio dial in number
Change default number in invite
Is there an option to change the default Audio telephone number the attendee can call in to a RC Video meeting? Its currently set to +1 (650) 4191505 United States (San Mateo, CA)
4 votes -
Grant Remote Control Access to Shared Screen via website not app
Grant Remote Control Access to Shared Screen via website not app
3 votes -
The ability to modify the default format of recorded RingCentral meetings/videos.
Currently, the default setting for recorded meetings/videos is tiled. The customer desires the capability to edit this format, allowing them to enlarge or focus on the main tile featuring the speaker, host, or presentation.
4 votes -
Ability to delete video meetings in bulk
Ability to delete and being able to remove recorded
video meetings in bulk instead of one by one. Curretly
when i'm going to video meetings recording i can only delete it
one by one. We don't have the option to delete or select multiple
video meetings and delete at the same time
2 votes -
Ability to stay and wait for immediate video meetings
End user's meetings are all immediate and non-scheduled with about 30 clients per day as a therapist
Need the old feature of staying on the video meeting while waiting for the client2 votes -
Tranlsate closed captioning
Translate English speaking into Spanish closed captioning and Spanish speaking into English closed captioning.
16 votes -
Change voicemail greeting through phone
I want the option to change my voicemail greeting using any phone by dialing either the main number or my direct number.
2 votes -
Recurring option in Webinar for RCV
The Webinar for Meeting does have an option to set up recurring sessions: https://support.ringcentral.com/article-v2/9312.html?brand=RC_US&product=RingCentral_Meetings_Webinar&language=en_US
It would be helpful if we will have the same capability in Webinar for RCV
9 votes -
Automatically record rcv meetings without a host
Automatically record RCV meetings without a host. (The meetings should automatically record to cloud when a participant joins)
2 votes -
Add ability to remove post survey in RCV
Add ability to remove "How was your meeting experience" survey when a meeting ends in RCV
2 votes -
use personal meeting id or name
Allow admins to enable setting for "Use Personal meeting ID or name for instant meetings". Existing ideas exist for allowing admins to set a personal meeting name (https://ideas.ringcentral.com/forums/958499-events-video/suggestions/48028307-add-the-personal-meeting-names-from-the-super-admi). We'd also like admins to be able to set the option to use personal meeting ID or names in conjunction with the ability for admins to set a personal meeting name.
We'd like to eliminate users having to manually set these options.
5 votes -
Ability to change line 1 and line 2 presence for Deskphones
Feature Request : ability to change line 1 and line 2 presence for Deskphones
Details : to have the ability to change the line 2 key to allow another user to take its place or unassign it
Current behavior : Line 1 and Line 2 is locked by default to the users
Brand : BT Business
7 votes -
Translation UX
Even RC employees are struggling with UX with translation feature for Q&A, so next points:
- can translation be set to default language of customer? by his/her RC settings
- make this feature more user-friendly in Webinars UI, for now it's not so native and takes time to point colleagues to exact button14 votes
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