581 results found
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Integrate teams messaging to Outlook plugin
It would be nice if there was an ability to add the Teams/messaging component into Outlook. I download the RingCentral for Outlook plugin and it shows voice, fax, and text, but not the Messaging component. Is there an updated plugin that includes this or plans for this integration in the future. Thanks.
1 vote -
Active Directory | Map attributes from RC to Azure
I know that we can provision user accounts from Azure AD/Entra ID to RingCentral, but it would be great if there's any way to write back the phone numbers and extensions that get assigned in RingCentral back to Entra.
User provisioning with the pre-configured RC App in Entra ID is a one-way sync only, from Azure to RC. We currently do not map back from RC to Azure AD.
2 votes -
Auto log in feature in Microsoft Dynamics
there should be an auto-log-in feature in Microsft Dynamics so we can easily sign into our accounts and not be disturbed of re-entering the details all over again
2 votes -
Integration WIth Zendesk Sell
Currently RC is only integrated with Zendesk Support.
Looking for an integration with Zendesk Sell, much like the one available for Salesforce. Your competitors offer this.
1 vote -
Updating User Details in SW when AD is enabled
RingCentral users should have the option to modify user details in the online admin portal even though Active Directory is enabled.
2 votes -
Presence Sync
Presence between RingCentral App and RC Embedded App in MS Teams should sync as expected. Wants to use also 3rd party app for Calling in RC for Salesforce,
Available Presence Sync features reference:
https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US#GUID-fc957152-15ba-48ab-800c-e92581c61a6c-en_us2 votes -
RingCentral for Google Admin block list website
Admin options to add a block list website for each users for RingCentral for Google
1 vote -
DoorBird Video Intercom
We use a DoorBird video intercom at our office and also RingCentral. We have this integrated like an IP phone to call a ring group when someone presses the call button on the DoorBird and we can unlock the door by pressing 9 durring a call. The audio works great; however there is no video available. We can always answer the DoorBird using the DoorBird app and see video. It is also nice that the person at the door can leave a message if no one can answer. My request would be to allow an integration with DoorBird that has…
1 vote -
To have the opportunity name/number display on the tenfold UI
To have the opportunity name/number display on the tenfold UI and possibly a way to create new one with dispositions
1 vote -
Intalling RingCentral Plug-ins silently
It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut. Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior
3 votes -
Installing RingCentral Plug-ins silently
It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut.Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior
3 votes -
Ringcentral for Teams
Admins should have an option to remove the Fax icon in the RingCentral for Teams.
Fax has been disabled admin portal.2 votes -
Integrate with Knock CRM
We use a product called Knock CRM to handle inbound calls after hours and when all of our staff are unavailable to answer a call for leasing an apartment. It has a call out feature that when clicked, triggers a call to the users phone, and then creates a call to the original caller and merges them. It would be great if we could just tie that directly into our RingCentral system.
1 vote -
We should an option to save the calls on google drive from the past 90 days
i recently just synced my google drive to save the call recording from ring central but find out it is looking forward , it does not try to recover or save the past 90 days
1 vote -
Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones
Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones
2 votes -
appfolio
Integrate with Appfolio
1 vote -
RingCentral for MS Dynamics 365 - Call / Logs features
Customer doesn't have a dial button on his RC for MS Dynamics (browser) when he receives an incoming call. Also, need to utilize the Regarding field in call logs and call logs not automatically populating information for multiple contacts
1 vote -
CloudLex
Cloudlex integration would create so much efficiencies.
1 vote -
Clio Grow
Team,
I am posting this on behalf of a client who is using Clio Grow as their CRM.
Our Unified CRM (RingCentral Lab) integration only works with the standard Clio platform, and not Clio Grow.
https://www.ringcentral.com/apps/unified-crm-extension?compatibility=ringcentral
It would be great if we could include this in our plans to expand the Unified CRM feature to include Clio Grow as a click-to-dial/call logging solution.
2 votes -
Connect with Quickbase
Quickbase is a database solution that allows for seamless integrations through Pipelines, Webhooks, and APIs. A partnership would expose your services to a wider audience, and with no other phone solutions available for the platform, you could expect a high rate of acquisition.
1 vote
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