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581 results found

  1. WhatsApp Business X Ring Central

    Please integrate all direct numbers with WhatsApp business. Only the main number has access to WhatsApp business. All numbers on an account should have WhatsApp business access.

    5 votes
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. RC for Outlook

    I need to have the RC plugin back to Outlook since I need to use it for calling. If I'm going to use the RC for Outlook app, I have to upgrade my plan to MS 2016 but I am only using MS 365

    3 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. Halo

    Have a call integration with Halopsa. It would be great to answer RC calls within Halo and create a ticket or look for existing tickets for that caller.

    2 votes
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  4. Zapier contact

    Currently, I have 6 phone numbers in my RC account, but only 1 number shows up in Zapier for me to use. I would like to have all numbers showing up in Zapier.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. SMS Automator - Delay SMS and MMS feature

    I was looking to delay send the SMS. The link you sent is for automated messages.
    Is there a way to schedule SMS or MMS to be sent

    6 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  6. Automator - Add a buffer for triggering an action

    Please add the ability to add a buffer time before the automation is triggered.

    For e.g.

    Missed Call automation, before triggering an SMS to be sent out. It is ideal that they could add a 5 minute delay before the text message is sent out.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. To have video door station to work with RC auto provision settings.

    I'm trying to get the video door station to work with RC auto provision settings so that I can have an option or ability to make the T58w Pro phone.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Contact events using RC's automation tool or add it as a trigger in Zapier

    Create a trigger/event for newly added Contacts within Automator or Zapier.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. CounterPath Eyebeam

    Would want to configure Ring Central TFNs onto a 3rd party softphone called CounterPath Eyebeam.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. Genetec

    Allow RingCentral to interact with Genetec security system to allow users to unlock doors for guests.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. SSO in RingCentral Sandbox environment

    Request to have the capability to use SSO in RingCentral Sandbox Environment

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. clockify

    It would be great to have an integration for clockify.com or time-logging programs.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  13. Shared email/Common Ext. | SSO & Active Directory

    Active Directory and Single sign-on require a 'unique' email address for each user extension. Adding or setting up SSO with a user with a shared email will not push through.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. SMS Automation in Dynamics 365

    It would be better if SMS Automation works between Dynamics 365 and RingCentral

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. RingCentral for Google - Display the actual phone number as opposed to the CLID name.

    There should be a way to have the RingCentral Google's History tab to show the customer's actual phone number as opposed to their caller ID name/contact.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. Synchronization of External Shared Contacts between RingEX and RingCX Directories

    Feature Request: Synchronization of External Shared Contacts between RingEX and RingCX Directories

    Request Overview: The customer requests the ability for external shared contacts that appear in the RingEX company directory to also be visible in the RingCX directory.

    Current Behavior: Currently, external shared contacts added to the RingEX company directory do not automatically appear in the RingCX directory. This lack of synchronization requires users to manually add or manage contacts across both platforms, resulting in duplication of efforts and potential discrepancies between directories.

    Requested Enhancement: Enable automatic synchronization of external shared contacts between the RingEX company directory and the RingCX…

    8 votes
    Under Review  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. DIAL PAD FOR RINGCENTRAL FOR GOOGLE WORKSPACE

    Integrate the RingCentral App including Dial Pad inside Google Workspace so you don't have to use the desktop App and leave Google Workspace.

    1 vote
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  18. Media optimization support for RDS deployments with Windows Server multisession session hosts

    This is currently only supported with Citrix, VMware and Azure (AVD/ Windows 365).
    Some customer are using regular remote desktop connections to RDS farms running Windows Server (2019/2022).

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Call forwarding in RingCentral for Outlook

    I’d like to suggest a new feature for the RingCentral integration with Microsoft Outlook. It would be incredibly helpful if users could manage their call forwarding settings directly within the Outlook interface.

    Right now, managing call forwarding requires switching back and forth between RingCentral and Outlook, which can disrupt workflow. If we could set up and adjust call forwarding settings right from Outlook, it would make the process much easier and more efficient.

    The idea is to have an intuitive interface for call forwarding settings within the RingCentral tab in Outlook, similar to what’s available in the RingCentral app. It…

    5 votes
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  20. RingCentral for Slack (RingCentral Dialpad feature inside Slack)

    It is useful to have a RingCentral Dialpad inside Slack to easily make RingCentral calls within the Slack platform.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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