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581 results found

  1. Dynamics 365 Call Logs - "Regarding" field

    Ability to add the Regarding call disposition on Create Call Log tool for Dynamics to RC Integrations

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  2. WealthBox CRM Integration

    Are there any plans to create an integration of RingCentral to WealthBox? Seems there are a lot of requests and hoping this is coming soon???

    3 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  3. Clio integrations w/o browser extension

    Ability to integrate the Clio CRM to RingCentral platform without using App Connect to avoid the setup process in the browser extension.

    3 votes
    Needs More Information  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  4. User Provisioning should not have a welcome Email

    Provisioning the Users from Azure to be added in RC Users should not require them to setup their account like creating password, PIN and SQ since they are going to login only using SSO.

    3 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  5. woodelivery

    we use woo delivery could you please connect it with ring central

    1 vote
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  6. Marked as call answered instead of missed | Dynamics365

    As of now this behavior is by design when queue ring settings is set to ring 'Longest Idle', as for the customers to know that the queue call was answered elsewhere the call history is marked as call answered instead of missed.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  7. SMS Automator opt in

    Ability to check lthe ist of opt in numbers for SMS Automator in Rc desktop app / web app

    1 vote
    0 comments  ·  Integrations: Other  ·  Admin →
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    Implemented  ·  AdminByrne Reese (Group PM, RingCentral) responded

    This feature was implemented in our core product. SMS will be blocked to numbers on the opt-out list.

    For greater consent management control, look at Enhanced Business SMS powered by BeeTexting,

  8. Microsoft 365 Business Central Integration

    Same integration like Microsoft Dynamics 365 Sales - but for Microsoft Dynamics 365 "Business Central" -

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  9. Option to only logs calls to 'Contact' records

    Option to only logs calls to 'Contact' records via Hubspot.

    In Hubspot, they have disabled 'Associations' from logging calls but it is being overridden in the RC custom telephony integration.

    This is currently a limitation; but the option to control where the calls is desired due to the number of associations linked to a single contact.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  10. SSO Config routing to RC Desktop App - Diadlpad

    Are there directions to integrate the Ring Central Dialpad (https://app.ringcentral.com/calls/dialpad) with Microsoft Entra ID SSO? I am able to integrate it with https://service.ringcentral.com/application/overview but not the Dialpad

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Can you create the ability to integrate with Loxo?

    Integration with Loxo.co because that is what we use for our recruiting CRM. It is definitely gaining popularity. They already integrate with RingCentral but RingCentral does not integrate with them.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  12. Identify queue calls and caller id/name for these queue calls on RingCentral for Saleforce

    Allow users to determine type of calls being handled via the RingCentral for Salesforce including calls from call queues

    10 votes
    New  ·  4 comments  ·  Integrations: Other  ·  Admin →
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  13. Retell AI

    Integrate Retell AI to RingCentral

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  14. Blackbaud / RaisersEdge CRM Integration

    Add Blackbaud / RaisersEdge CRM Integration

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  15. Avaya ACO app integration with CXOne app

    Please create a Presence Sync feature between the Avaya ACO and the CXOne app, so when a CSR is in a call with one app, the other app status changes to Busy and vice versa.

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  16. Installing Unified CRM using Firefox

    Will the integration work with the Firefox browser addon if I have the RingCentral Firefox addon installed? I do not use Chrome as my default browser.  If I but install the Clio RingCentral addon through Chrome could I use the integration if I sign on to Clio using Firefox?

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. User Provisioning configuration in Azure

    UserName and Email Address in Azure, I believe it doesn’t like that theses values are different. Is there a way around this? At this time we need these values to be different for system reasons.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  18. Outlook auto update

    We have used a command line along with the msi tool for IT to deploy the RingCentral Desktop app with auto-update enabled. We hare having issues with RingCentral for Outlook not auto-updating. How can I do something similar for the RingCentral for Outlook to make sure it auto-updates?

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  19. Redtail

    Redtail unlogged tab for multiple matching contacts

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  20. Integrate Phone APP to create Zendesk Tickets

    Is there a way to create a Zendesk Ticket in the Ring Central App... We would like to create a ticket in the Ring Central App that will transfer to ZenDesk...

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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