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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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586 results found

  1. We currently use a lead software Lead Docket and Filevine is our case management software. It would be great if we can call from LD or FV and it be documented in the software for accountability.

    5 votes
    How important is this to you?
  2. Connect my CRM ( Agency Bloc) with ring central

    5 votes
    How important is this to you?
  3. Just like you have the Google Chrome extension, can you create one for Safari since Safari allows for extensions?

    10 votes
    How important is this to you?
  4. to reduce emails going to spam.

    1 vote
    How important is this to you?
  5. WIX is one of the worlds largest easiest to create website builders with over 200 million users, would be nice to access RingCentral services from WIX

    4 votes
    How important is this to you?
  6. present caller ID into the BPSoftware to retrieve the patient record, based upon caller ID.

    2 votes
    How important is this to you?
  7. I love the integration of ringcental and zoho crm. However, through the automated popup that occurs when a call comes in we are not able to relate a call to a specific deal. This has to be done by going into the "Activities" module, finding the specific call and then relating it to a deal. I will attach screenshots. FYI - we have renamed the "Deals" module in our crm to "Jobs."

    1 vote
    How important is this to you?
  8. Add to the RingCentral for Google Chrome plugin the ability for end users to configure call forwarding: call forward no answer (Same configuration available on RC App, Settings > Phone > Inbound calls > Call Forwarding).

    5 votes
    How important is this to you?
  9. We use Apricot Project Management Software in our operation and would love to see RingCentral integrate with it.

    1 vote
    How important is this to you?
  10. Requesting the ability for a 3rd party (CallMiner is the one specifically for this use case, but other monitoring solutions could use this concept) to be able to utilize the SIPREC function/capability to monitor active calls. In this specific use case, we need the ability to monitor agent leg calls from Nice inContact to RC Office. The SIPREC functionality would be through our SBC infrastructure.

    10 votes
    How important is this to you?
  11. ...utlook Contacts.. In RingCentral for Outlook, do not pull names from Active Directory! Just pull them from the Exchange Global Address list and personal Outlook Contacts. We do not want our users seeing every user and resource in our Active Directory!

    1 vote
    How important is this to you?
  12. I have a prospect who would benefit from native ActiveCampaign integration rather than having to use a bridging app. Many thanks.

    5 votes
    How important is this to you?
  13. It would be great to have contact information from KarbonHQ be used to pull up client calling details. (https://karbonhq.com)

    1 vote
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  14. Cab management software needing UCaaS embedded agent.

    1 vote
    How important is this to you?
  15. Create a Discord or Slack channel for the Ring Central Community so we can collaborate with Ring Central staff and the Ring Central Community to induce more real time discussions and ideas

    1 vote
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  16. Add calls and notes to customer activity log based on the phone number dialed or received from in ring central while the business central app is open. Also see all users call logs and permitted recordings against a particular customer card in BC.

    2 votes
    How important is this to you?
  17. MyRepChat. Federal requirement in highly regulated industry. All texting must be monitored and archived.

    4 votes
    How important is this to you?
  18. We use FindTime a lot and when using RingCentral Video links with FindTime we run into a bunch of problems.I opened a ticket with support (12440948) and they suggested a feature request.They confirmed: I was not able to click the meeting invite to start the RCV meeting. I had to manually copy and paste the link into my Google Chrome Browser for it to work. What is also odd is that when I did that and put it into Chrome, it added a semi-colon which made the link invalid. Once I removed the semi-colon, it worked perfectly.

    6 votes
    How important is this to you?
  19. We love Gorgias and so do many other companies. They have a great API and a connect to many services. I think you'd make a great couple ;)

    2 votes
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  20. HeyMarket App Integration. Personalized Business Text MessagingHeymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships.https://www.heymarket.com/

    1 vote
    How important is this to you?
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