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Developer Platform, APIs, & Integrations

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583 results found

  1. I am on RingEx premium with Bullhorn integration. I need to know if there is call transcription (other than video meetings) that can be documented in bullhorn notes.

    1 vote

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  2. Wealthbox is a CRM used by Financial Advisors to log tasks, calls, meetings, contacts, etc. We would like to intrgrate RingCentral with Wealthbox to streamline calling/messaging clients easier.

    4 votes

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  3. 2 votes

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  4. We have implemented the integration between RingCentral and Dynamics 365, and it is working. Our user base has asked us if we can change the screen pop to open in a new tab, as if they are working on in a Dynamics screen and they receive an incoming call the screen pop in the current tab overrides what they are currently working on and they are losing work.I cannot see a setting that request the pop open in a new tab, are we able to do this, and if so can you point me in the direction of the setting…

    5 votes

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    Under Review  ·  1 comment  ·  Integrations  ·  Admin →
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  5. I have multiple accounts with RingCentral as I'm running different companies. It is difficult to keep on top of client calls with each account as I cannot be logged into both accounts at once. Is there a way to be able to toggle from one account to another under 1 login? I have been a longtime RingCentral client and this is something I suggested years back. Can you please implement this feature within the desktop and mobile apps?

    2 votes

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  6. Customer wants to disable/ auto hide CTI pop when call ends using the classic view of Salesforce.

    1 vote

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  7. Integrate with Appfolio

    1 vote

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  8. Customer doesn't have a dial button on his RC for MS Dynamics (browser) when he receives an incoming call. Also, need to utilize the Regarding field in call logs and call logs not automatically populating information for multiple contacts

    1 vote

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  9. Cloudlex integration would create so much efficiencies.

    1 vote

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  10. Want the external stereo system to ring if a call comes in the BT Cloud Phone Number. The office/environment is very noisy and the stereo is necessary to hear the incoming calls.

    1 vote

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  11. Quickbase is a database solution that allows for seamless integrations through Pipelines, Webhooks, and APIs. A partnership would expose your services to a wider audience, and with no other phone solutions available for the platform, you could expect a high rate of acquisition.

    1 vote

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  12. email contacts added in RC App show as "Email" when trying to use it in sending email via Microsoft 365
    As per cx all contacts are added in the RingCentral app and she wants it to sync with MS 365

    1 vote

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  13. It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot

    1 vote

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  14. It would be great if there is a feature to use hotword on teams then the chat triggers the bot bot

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  15. Currently, we only have an option to set up SSO with one IDP Provider.

    It would be great if we had the option to use two different identity providers (e.g., Okta and Microsoft Azure.) when setting up SSO.

    1 vote

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  16. Currently, we only have an option to set up SSO with one IDP Provider.

    It would be great if we had the option to use two different identity providers (e.g., Okta and Microsoft Azure.) when setting up SSO.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  17. integration with gethealthie to dial out with ringcentral from web or app

    1 vote

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  18. Create/ inject data directly into Salesforce as the call is happening. Automatically create a lead if no match found.

    Reason: this allow us to be sure that no call or lead are missed and it make sure out team reach back to the lead in the even that they handles more than 10 calls at a time

    1 vote

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  19. *to add notes and disposition when a call is initiated in RC App.
    *transcribe all calls in Salesforce
    *is it possible to add call disposition to appear in Activity - Task field

    1 vote

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  20. *to add notes and disposition when a call is initiated in RC App.
    *transcribe all calls in Salesforce
    *is it possible to add call disposition to appear in Activity - Task field

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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