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290 results found

  1. Advanced Scheduling of Call Queue changes

    I would like to be able to set up on-demand changes to call queues in advance. For our own purposes, we have staff that often will rotate in to cover a shift for a staff member in a different department. I'd like to be able to schedule that covering staff member to the appropriate call group in advance, so that we do not need to make real time adjustments to the call queues.For example, our staff member "Steve" is a team lead, who has offered to cover for one of his staff members in the sales department on Saturday. Steve…

    3 votes
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  2. Integration withTabs3/PracticeMaster

    2 votes
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  3. Export SMS text message conversations from RingCentral app (to .xlsx, .txt, .html, etc.)

    3 votes
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  4. Allow users to upload a custom fax page for the RingCentral App

    2 votes
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  5. APIs for video and screen sharing on/off total time

    We would like to have an API to pull Video on or off time along with screen sharing time for Reporting. Owners, CEO, COO, Managers want to know if their employees are turning on their cameras during video calls. Screen share would also be useful. We were able to do it with Google Meet but would like to do it with Ringcentral Meetings as well. Thanks. Here is link to see what it looks like. https://www.linkedin.com/posts/crisantos_googlemeet-activity-6731600866907881473-rIIc

    1 vote
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  6. Enforce "Do Not Call" policies at API-level

    Here in the US, there are both real and perceived "Do Not Call" lists. If someone asks my marketing team to not contact them again or "place them on a do not call list" I want to be able to add them at the Developer level and make it so none of my phones or users may dial that number.

    1 vote
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  7. Add Option for shortened Host and Participant IDs

    1 vote
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  8. Incoming caller id for " called number" for RC mobile app.

    1 vote
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  9. Ability to automatically forward messages to other extensions

    1 vote
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  10. Caller ID Api - Conference screened by caller id

    Only registered callers will be able to call in - GREAT for private conferencing. Keeps unwanted callers from listening to paid information.

    1 vote
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  11. Text messaging vacation reply and forwarding

    1 vote
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  12. Have a 'Deleted Items' folder on the apps (both mobile and desktop)

    1 vote
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  13. Display each user inside a Ring Group as busy when on a call when the Ring Group is active.

    1 vote
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  14. Live Idle Time

    1 vote
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  15. Fax from Word & Adobe integration

    1 vote
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  16. Integration with NetDocuments

    1 vote
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  17. Add download capabilities for for my SMS Mobile Apps

    1 vote
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  18. Allow browser ad-blocking extensions

    1 vote
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  19. Teleconference features

    1) When you sharescreen, you are unable to see your own video face 2)When you sharescreen sometimes the shared screen freezes and you have to stop share and reshare again 3) When you leave meeting and end for everybody, it closes the whole app so you have restart it again

    1 vote
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  20. If when calls come into a Main School number(not a specific extension) the voice mail messages would rotate through my Ring Central Team...

    ... members emails-not as an email blast to all Team Members..

    1 vote
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