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1415 results found

  1. WealthBox CRM Integration

    Are there any plans to create an integration of RingCentral to WealthBox? Seems there are a lot of requests and hoping this is coming soon???

    3 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
    How important is this to you?

  2. LMN landscape software adapter for App Connect

    If ringcentral would communicate with the crm portion of LMN for landscape software to automatically add notes to customer profiles automatically.

    1 vote
    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  3. User Provisioning should not have a welcome Email

    Provisioning the Users from Azure to be added in RC Users should not require them to setup their account like creating password, PIN and SQ since they are going to login only using SSO.

    3 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  4. Ability to View Itemized Bill on the Portal

    It would be better to see the whole bill on the admin portal where it does not ask you to print it everytime you click the icon for viewing

    2 votes
    New  ·  1 comment  ·  Other  ·  Admin →
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  5. Salesforce Flow Builder

    Option to create a salesforce flow to send a text using Ring Central.

    2 votes
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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  6. Call forwarding in RingCentral for Outlook

    I’d like to suggest a new feature for the RingCentral integration with Microsoft Outlook. It would be incredibly helpful if users could manage their call forwarding settings directly within the Outlook interface.

    Right now, managing call forwarding requires switching back and forth between RingCentral and Outlook, which can disrupt workflow. If we could set up and adjust call forwarding settings right from Outlook, it would make the process much easier and more efficient.

    The idea is to have an intuitive interface for call forwarding settings within the RingCentral tab in Outlook, similar to what’s available in the RingCentral app. It…

    5 votes
    New  ·  1 comment  ·  Integrations: Other  ·  Admin →
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  7. Archiver - SMS Content

    Our archive provider is Smarsh. Why do some RingCentral direct messages show in the archive with the email addresses of the sender/recipient, while other messages show only the 10-digit phone number? Finding content by searching the email address is preferable for us. The phone numbers tend to be reused as staff come and go from the company, so they are dynamic, but email addresses are never reused. Is there a way to have all messages sent to the Archive labeled with the email address?

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  8. Ability to answer Google Verification Calls

    We have identified an issue where our system does not fully support call validation from Google. The problem occurs because Google begins playing the validation code before the call is actually answered. This happens due to the greeting that RingCentral plays before the app or phone starts ringing, leading to the code being provided before the call is picked up.

    6 votes
    New  ·  0 comments  ·  Other  ·  Admin →
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  9. Bulk MS teams Disconnect or Reconnect

    Bulk Disconnection and Connecting MS Teams via Service Web or admin portal for Super admin.

    9 votes
    New  ·  1 comment  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  10. Group text capability in Dynamics 365

    In the RingCentral Dynamics 365 integration, we can only send SMS messages to contacts. If you add more than one destination phone number, the system sends the message as individual SMS'. Instead, we would like a group message to be created. This is possible in the RC mobile and desktop apps.

    2 votes
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  11. Infor Cloudsuite CRM

    Please add the Infor Cloudsuite CRM

    1 vote
    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  12. Integrate CRM system 'Charity Log'

    Integrate 'Charity Log' CRM system with Ring Central

    1 vote
    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  13. Automatically Disable RC Embedded App Notifications During an Ongoing MS Teams Meeting

    When an MS Teams meeting is ongoing, the RingCentral Embedded App should either turn itself to DND automatically or disable the call notification popup to avoid interrupting the ongoing meeting.

    3 votes
    New  ·  0 comments  ·  Integrations: Microsoft Teams  ·  Admin →
    How important is this to you?

  14. Intergrate with crm OODO

    Do you intergate with OODO

    3 votes
    New  ·  0 comments  ·  Integrations: App Connect  ·  Admin →
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  15. Enable user to have option to resize RC for Salesforce Dialer

    Enable user to have option to resize RC for Salesforce Dialer

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  16. Presence Sync mapping in Teams integrations

    If I'm in an external stakeholders meeting, I would want not only my RC for Teams App to show I’m busy, but also my Ring Central App. It should behave the same as if I was on a PSTN call.

    Is there a reason why it doesn’t behave the same?

    1 vote
    New  ·  0 comments  ·  Integrations: Other  ·  Admin →
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  17. RC for Salesforce - Mobile App SMS

    Wants to log the SMS in the Salesforce when using RC for Salesforce - Mobile even if the user is not in front of their pc to login their accounts

    3 votes
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
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  18. Enable Voicemail Queue and Direct Playback in Salesforce

    Customer would like the ability to manage voicemails directly within the Salesforce applet instead of relying on email delivery, which currently provides only a link rather than an attached file. He is requesting a voicemail queue feature within Salesforce that allows users to view, prioritize, and play voicemails directly from the applet, similar to how calls are managed. This would streamline workflow, improve efficiency, and eliminate the need to switch between platforms to access voicemails.

    1 vote
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  19. Ability to modify the incoming caller ID settings in the RingCentral CTI | Salesforce

    In the CTI, whenever a user gets a call from the call queue, they see the call queue name as opposed to the caller ID (which is a direct reflection of the setting followed by the RC app).

    Most would prefer to have the caller ID set since so it will be easier for them to associate the call inside of Salesforce.

    5 votes
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?

  20. RingCentral Analytics Reports to sync with Salesforce Analytics

    The customer asks if Ring Central analytics can be integrated into their Salesforce.

    5 votes
    New  ·  0 comments  ·  Integrations: Salesforce  ·  Admin →
    How important is this to you?
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