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1421 results found

  1. Sunbase

    We'd like to integrate with our CRM https://www.sunbasedata.com/

    1 vote
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  2. SCIM

    Ability to make changes on the main super admin without disbaling the SCIM

    1 vote
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  3. Display Settings in Salesforce

    (1) Unresponsive SMS 'Related To' field but has matching Phone Fields
    (2) Inbound and outbound call activity will not save to Prospect or Account records when logged.

    It would be great if these features are available!

    1 vote
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  4. RC for Salesforce - Using Matter as a Case for call logging

    We want to use our created object in Salesforce called as Matter instead of using Case when creating call logs and all the activity should be added in the chatter field

    2 votes
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  5. contractor foreman

    Would be great to get an integration with Contractor Foreman

    1 vote
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  6. Transmit numbers on Hubspot as phone numbers not as a text

    1 vote
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  7. ability to automatically record calls without tapping record button anymore.

    Please implement an option to automatically record calls without the need to manually tap the record button in the RingCentral application. This feature would enhance user convenience and ensure that important conversations are captured effortlessly.

    3 votes
    New  ·  0 comments  ·  Accessibility  ·  Admin →
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  8. Fax with disclaimer

    Attach disclaimer in sending fax

    1 vote
    New  ·  0 comments  ·  Other  ·  Admin →
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  9. Uninstall from all user profiles

    Current methods allow for IT to uninstall the RingCentral EXE app from one user/profile (ie the logged in user) but there should be a method to allow IT to uninstall/remove the EXE from all users/profiles that could exist on a machine.

    The new MSI deployment tool allows IT to centrally deploy the EXE so it would be preferred to enhance this same tool vs a separate tool for uninstalls.

    6 votes
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  10. Create a link to Hubspot contacts when hovering on contacts from RC Mobile App

    Create a link that will forward you to Hubspot contacts from the RC mobile app when you hover over the contacts on the app

    1 vote
    New  ·  1 comment  ·  Integrations  ·  Admin →
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  11. Intergrate with crm OODO

    Do you intergate with OODO

    2 votes
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  12. RingCentral for Salesforce - Call Transfer / Call Leg

    We receive the original Caller ID (Client phone number) and we have the Destination Caller ID (Agent number) but we don't have the forwarding phone number if the Client dial on our General line. Is there a way for us, using RingCentral for Salesforce to receive all the call legs and the associated call legs phone numbers so we can display and store them in Salesforce?

    2 votes
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  13. RC for Outlook

    I need to have the RC plugin back to Outlook since I need to use it for calling. If I'm going to use the RC for Outlook app, I have to upgrade my plan to MS 2016 but I am only using MS 365

    3 votes
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  14. Bulk MS teams Disconnect or Reconnect

    Bulk Disconnection and Connecting MS Teams via Service Web or admin portal for Super admin.

    6 votes
    New  ·  1 comment  ·  Accessibility  ·  Admin →
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  15. Use HubSpot native dialer for calls

    Currently, we do have two options for placing a call using RingCentral for HubSpot
    1. Click to dial
    2. From the CTI dialer

    It would be great if we have an option to have the Call button from Hubspot working after installing the RC for HubSpot dialer

    4 votes
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  16. Enable MFA for super admin only

    Enable MFA for super admin only

    2 votes
    New  ·  0 comments  ·  Developer Platform  ·  Admin →
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  17. MS Teams EA

    Ability to set uo the MS Teams EA without tieng to sspecific user account

    1 vote
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  18. Real "Hot Desking" - Enable temporary use of any phone hardware by any extension

    RC has a frustrating limitation:
    When configuring phone hardware, Phone must be set up as EITHER a "User Phone" or a "Common Area Phone".
    -The only way "hot desking" login is possible is to configure device as a "Common Area Phone".
    -"Hot desking" login by other users is impossible on any "User Phone" devices.
    -Fun fact: Every night any users signed into a "Common Area" type phone are forcibly logged out, necessitating the login process EVERY MORNING for the phone to work.

    Consider this case:
    'Employee A' works in a busy lobby 95% of the time.
    Due to sickness or…

    1 vote
    New  ·  1 comment  ·  Other  ·  Admin →
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  19. Do Not Disturb

    RingCentral should automatically switch to “Do Not Disturb” mode when a user is attending a Microsoft Teams meeting or call

    2 votes
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  20. Dynamics CRM Contacts Sync to RingCentral App

    Customer is expecting to sync Dynamics CRM contacts to standalone RingCentral App. This is outside the RingCentral for Dynamics CRM.

    3 votes
    New  ·  0 comments  ·  APIs  ·  Admin →
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