1626 results found
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Make all numbers assigned to other users in RingCentral account to appear under my profile in Zapier Integration.
We are using Zapier to integrate with our Airtable scheduling hub. The phone numbers that will appear on the Zapiers integrations are only the numbers assigned to your extension. I need all numbers to appear in Zapier, so that multiple staff can send scheduling SMS messages if needed. Your integration specialist ask that I submit this request to make all numbers or numbers assigned to other users in your RingCentral account to appear under my profile in Zapier Integration. This will be a feature request.
4 votes -
shared lines for Yealink T54W compatibility
Hello,
As of the moment based on the test we did - T54W with an expansion module is not compatible with Shared Lines.
The phone of the customer has an expansion module they would like to request to also add Yealink T54W with expansion as a compatible phone for shared lines
4 votes -
download ringcentral app using m3 chip
app for m3 chip silicon
1 vote -
Salesforce logs
Ability to hide the logs to the leads activities
1 vote -
barging in mobile EA app
When trying the same feature on MS Teams in iOS - you cannot barge. If you try to dial *82 + Extension instead of barging into a call, a regular extension to extension phone call is made to the person whom you were trying to barge.
It would be great if this feature is available in mobile EA app (iOS and Android)
2 votes -
RingCentral for Salesforce ability to track activity
Ability to track activities for emails via RC for SF
2 votes -
Address RIngCentral for Google
Make the user's addresses visible in RingCentral for Google please. Only the User's name and phone number showing
2 votes -
DIAL PAD FOR RINGCENTRAL FOR GOOGLE WORKSPACE
Integrate the RingCentral App including Dial Pad inside Google Workspace so you don't have to use the desktop App and leave Google Workspace.
1 vote -
Single Sign on Option - for Google
The three button options to sign in that are now displayed on the login page are the Single Sing-on button, the Apple button, and the Google button.
The customer wants the view that was previously displayed to them, which was a sign-in page with just the Google button.
2 votes -
RC for Hubspot - Multiple Contacts
Need to add multiple RC numbers to one Hubspot contact for the SMS activity to select and not add manually per contact
2 votes -
Archiver for Call Queue Management Extension
Need to setup the archiver for the call queue extension that is created by CQ Management.
2 votes -
RingCentral for Slack (RingCentral Dialpad feature inside Slack)
It is useful to have a RingCentral Dialpad inside Slack to easily make RingCentral calls within the Slack platform.
1 vote -
Option to use RingCentral's conference feature in MS Teams
It would be great if we had the option to use RingCentral's conference feature in MS Teams (Conference, participant, and access codes)
Currently, we only support Phone, SMS, and Fax in MS Teams Embedded App.
3 votes -
call queue numbers should show in company numbers in salesforce
Queue numbers should show when searching for a number RC for Salesforce under Company and not under "Other"
2 votes -
Hubspot workflow
Sync the SMS workflow of Hubspot into Hubspot itself; Rc for Hubspot ; RC app.
2 votes@Altaf - this is potentially a great idea, but there is not enough information for us here to know precisely what you mean. Can you help flesh this out with more detail?
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Force call type/outcome for logged calls | RingCentral for Hubspot
A way to force the call type and call outcome upon logging a call and default these to mandatory. Corporately we are trying to capture reporting on this but because it is not forced people are skipping this step.
4 votes -
Only Offer Teams Plugin Download After Unable to Detect Plugin
Users who click the "Open plugin" button are redirected to a website (https://teams.ringcentral.com/assets/tab/rc/_beta/plugin-download.html?locale=en-US#/) where the most predominant button is the "download" button. The website should instead try to detect and launch the plugin, and if it is not detected, then offer to download and install the plugin.Citrix already does this with Citrix Reciever, so there's no reason that RingCentral couldn't adopt this.Alternatively, RingCentral could make the "Launch" button the predominant button and make the "Download" button smaller.The EXE installer should detect the presence of the MSI and not allow installation to continue. Right now, if the MSI version…
6 votes -
cardconnect integration
We have been trying to process payment through the IVR, but we haven't find a tool to do it in RingCentral.
This would be great to collect payment, automatically or guided by an agent.
There are some platforms that do it but they are expensive, and it wouldn't be a good idea to use 2 phone systems.
One of the most popular payment processor is CardConnect, and is currently the platform we are using for to charge our clients. (If you want a good price hit me up lol)
I hope you will consider this idea!!4 votes -
Archiver using NAS Drive
Ability to connect archiver through NAS drive
1 vote -
Sync MS Teams users Direct Routing with out e5 licenses
As per customer, Assigning E5 Licenses to sync direct routing to RingCentral would not work for them.
As per support site, each users should have e5 licenses for them to be able to sync each users to the Service portal.
Customer would like to eliminate the need for E5 license to sync direct routing
1 vote
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