1492 results found
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Super admin able to get an access to all cases created on the account not just the user who created it.
Super admin able to get an access to all cases created on the account not just the user who created it.
3 votes -
RingCentral for Salesforce: Ringtone settings
The request is for the ability to change ringtone settings: off/on, change ringtone, adjust volume. The current ringtone is very loud and sounds like old-school landline.
11 votes -
MS Teams Meeting to RC Embedded App using Conference Phone
Need to use the Conference Phone to join the meeting in RC Embedded App for MS Teams. Our available feature only is thru RC Meetings and use Dial In to utilize physical / conference phone.
2 votes -
To have the opportunity name/number display on the tenfold UI
To have the opportunity name/number display on the tenfold UI and possibly a way to create new one with dispositions
1 vote -
Intalling RingCentral Plug-ins silently
It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut. Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior
3 votes -
Installing RingCentral Plug-ins silently
It would be great if we had the option to bypass the operating system's network permission when installing plugins and an option to install it without creating a desktop shortcut.Most installers have options on whether to add shortcuts. However, the installer with RingCentral is behind some layers of wrappers so we need to experiment with whether we can customize this behavior
3 votes -
Unique email address
Customer wants to use not a unique email for several user extensions.
2 votes -
Archive call recording real time
Customer verbatim : We have purchased an Ultra account and have configured our SFTP accountin your app for syncing recorded data to our server. However, we havenoticed a delay in data availability after recording. We requirereal-time recording on our server, meaning that the data should be available immediately after the call ends on our SFTP or VSFTP server.
3 votes -
5 votes
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Disable Outlook Contacts From the RingCentral for Microsoft Teams
Option to disable the Outlook Contacts from the RingCentral for Microsoft Teams.
4 votes -
OUR TEXT MESSAGES GO AWAY AND GET DELETED EVERY 2 WEEKS.
TEXTE MESSAGES
1 vote -
Ringcentral for Teams
Admins should have an option to remove the Fax icon in the RingCentral for Teams.
Fax has been disabled admin portal.2 votes -
Integrate with Knock CRM
We use a product called Knock CRM to handle inbound calls after hours and when all of our staff are unavailable to answer a call for leasing an apartment. It has a call out feature that when clicked, triggers a call to the users phone, and then creates a call to the original caller and merges them. It would be great if we could just tie that directly into our RingCentral system.
1 vote -
Ability to change subject or display in HubSpot
Some parts of the description and subject are totally unnecessary and messy because it's double information and the recording link. The ability to make it shortened and not expanded so long should be possible
1 vote -
We should an option to save the calls on google drive from the past 90 days
i recently just synced my google drive to save the call recording from ring central but find out it is looking forward , it does not try to recover or save the past 90 days
1 vote -
RingCentral for MS Teams option to bypass policy for user when pinning an app to MS Teams
RingCentral for MS Teams must have the option to bypass policy for user when pinning an app to MS Teams
1 vote -
Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones
Need to setup SIP connection to a CRM so to speak that we can dial from our Polycom VVX 350 desk phones
2 votes -
When receiving the call there is no sound for that, please try to improve it.
When receiving the call there is no sound for that, please try to improve it.
2 votes -
Archiver Bulk upload messages, fax and voicemail.
To have an option to Bulk upload messages, fax, and voicemail in Archiver for the whole user extensions across accounts.This will help admins to manage data for all users.
7 votes -
Salesforce CTI pop
Customer wants to disable/ auto hide CTI pop when call ends using the classic view of Salesforce.
1 vote
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