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Developer Platform, APIs, & Integrations

Developer Platform, APIs, & Integrations

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1452 results found

  1. Some customers may desire to have the ability to control who can add 3rd party apps for use on RingEX. This is to prevent information leakage via a 3rd party app.

    9 votes
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  2. eCW is one of the most popular EMR systems. By integrating the two systems providers will have a more streamlined experience to hopefullly enhance patient care.

    6 votes
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  3. Having a second UCAAS app to make voice calls can be confusing.

    1 vote
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  4. This would help new home sales businesses to utilize the Lasso integration with Ring Central to maximize work flow.

    1 vote
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  5. We just installed this system in our conference room. It only supports Zoom and Teams. We would like it to integrate with RingCentral. This would be a huge benefit to our team as we really like using RingCentral for video conferencing.

    1 vote
    How important is this to you?
  6. Being able to see agents status's and call queues as it shows in the Avaya Cloud Phone App. Agents need to transfer to users that show available but status visibility is not available in RingCentral App.

    4 votes
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  7. Getting a lot of requests from the Channel on when and how we will support the new release of Windows 365 VDI environment... as well as Azure VDI environments. Common theme seems to be that our Partners hope that we are quicker to support this VDI environment compared to our previous experience with Citrix and VMWare.

    25 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  8. Advyzon is a CRM app for registered investment advisors. Phone service integration would be great!

    1 vote
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  9. 1 vote
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  10. This is a new car dealership platform that many dealerships are moving to.

    7 votes
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  11. It would be beneficial to have verify an intercompany extension or the reverse to have the extension show up when typing an intercompany name.

    4 votes
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  12. As a RingCentral customer I would like to see the development team look to offer infrastructure as code support for RingCentral, such as Terraform or Ansible. Allowing customers to automate the provision and ongoing management of resoruces in RingCentral accounts.As a customer with over 230 sites each with multiple users, IVRs, Queues and devices, being able to manage this as code provides both consistency and an ability to scale.Although the APIs are useful, our engineers prefer to work with Infrastructure as Code (IaC) as it is a lot easier. Allowing us to focus on meeting business requests, rather than developing…

    7 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  13. this would make fax usage universally easier for all .

    2 votes
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  14. In MS Teams there is a solution to have RSS Feeds posted to channels. That would be nice for example DATEV Update feeds.

    5 votes
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  15. The inability to attribute a phone call via Salesforce is a bit alarming as this is a huge miss on RingCentral's part. One of the primary reasons to have multiple phone numbers beyond the obvious of going to different people is to attribute where a user found you and called in from. The current Salesforce integration (July 2022) doesn't surface the number that was dialed and therefore lacks the capability to setup dashboards capable of attributing calls from various locations and ability to view the data alongside other Salesforce data. This data exists within the RingCentral portal reports but is…

    1 vote
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  16. When I log into Salesforce, I need to re-login into Ring Central. Need to auto log into Ring Central every time we are logged into Saleforce

    7 votes
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  17. Kindly add application for CRM Intergration with the Britsoft

    1 vote
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  18. Being logged in to RC for Salesforce and main RC desktop app: incoming calls cause both apps to ring at once

    3 votes
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  19. That's pretty much the idea. Could be an API, could have customized fields on the fax file, ideally it would just exist in general.

    2 votes
    Under Review  ·  0 comments  ·  Other  ·  Admin →
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  20. when a client send a message, automatically upload it to company cam that has the same matching phone number affiliated to its profile.

    1 vote
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